Title: Coupon code not work
Last modified: January 24, 2018

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# Coupon code not work

 *  Resolved [hassanshahzadaheer](https://wordpress.org/support/users/hassanshahzadaheer/)
 * (@hassanshahzadaheer)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/coupon-code-not-work/)
 * Hi!
    I generate the coupon code to give 10% discount but after applying the coupon
   code it can not calculate the discount of 10% properly for every order it just
   shows RS 250 can anyone tell me why it happens? If I am wrong, please guide me
   how can I do this please see this image of coupon creation [https://prnt.sc/i4yoog](https://prnt.sc/i4yoog)
   this image is when I apply this code [https://prnt.sc/i4yq6f](https://prnt.sc/i4yq6f)
 * thank you so much
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcoupon-code-not-work%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [mtruitt](https://wordpress.org/support/users/mtruitt/)
 * (@mtruitt)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/coupon-code-not-work/#post-9898552)
 * [@hassanshahzadaheer](https://wordpress.org/support/users/hassanshahzadaheer/)
 * It looks like it is setup with a restriction based on a single product vs cart.
 * The second image there is a bit of confusion. Coupons are not generally applied
   to shipping/tax and would only be based off the subtotal.
 * The original discount of 250 is based off the first product it was applied to
   which would be 10% of the 2500 item.
 * I just tested your cart using that coupon code and it is doing just that as I
   stated above. Can you check the restrictions and make sure there is nothing there?
 *  Thread Starter [hassanshahzadaheer](https://wordpress.org/support/users/hassanshahzadaheer/)
 * (@hassanshahzadaheer)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/coupon-code-not-work/#post-9898634)
 * Hi! thank you so much for your reply. I attach the backed of coupon images which
   I created and also the card image could you please check out.The problem with
   the card is this coupon just show the Rs.250 no matter how many products on the
   card now I add some more product and check it still shows the same.
 * [ user restriction screen short ](https://prnt.sc/i5163r)
    [Usage limit screen short ](https://prnt.sc/i516ac)
   [card screen short ](https://prnt.sc/i516x5)
 *  [mtruitt](https://wordpress.org/support/users/mtruitt/)
 * (@mtruitt)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/coupon-code-not-work/#post-9898711)
 * Under limit usage you have it set to X items = 1. This lets it apply to 1 and
   only 1 item in a cart.
 * If you want it to apply to the cart period just remove it and save. Then try 
   again.

Viewing 3 replies - 1 through 3 (of 3 total)

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 * 3 replies
 * 2 participants
 * Last reply from: [mtruitt](https://wordpress.org/support/users/mtruitt/)
 * Last activity: [8 years, 3 months ago](https://wordpress.org/support/topic/coupon-code-not-work/#post-9898711)
 * Status: resolved