Support » Plugin: Paid Memberships Pro » Coupon Code Error

  • Resolved supremeloaded

    (@supremeloaded)



    Hello,
    Great plugin you have here but am having an issue using a coupon code which doesn’t reflect the actual amount of the code and also to continue checkout without inputting card payment if the coupon code is actually the amount of the membership price.
    thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Andrew

    (@andrewza)

    Hi @supremeloaded,

    Thank you for using Paid Memberships Pro, I’m really sorry for the issue you are facing here.

    By default Paid Memberships Pro discount codes will adjust the level’s cost text upon the checkout page once a discount code is applied.

    Would you mind telling me what theme you are currently using? Does your theme come bundled with Paid Memberships Pro?

    supremeloaded

    (@supremeloaded)

    a premium theme called listmag…

    here is my screenshot you might want to see what am talking about
    https://prnt.sc/ktbbak

    Plugin Author Andrew

    (@andrewza)

    Thanks for the feedback, are you using a custom page template for checkout?

    What amount should be showing once the discount code is applied?

    • This reply was modified 2 months ago by  Andrew.
    supremeloaded

    (@supremeloaded)

    the actual amount for the coupon code.

    if the code is for the whole price then checkout via payment gateway should be hidden if possible

    Plugin Author Andrew

    (@andrewza)

    Thank you for the feedback, could you please test a discount code and set the amount to 100 and see if that changes the level’s price to 100?

    The discount code replaces the amount and does not deduct the amount within the discount code settings – I am not sure if this is what could be happening.

    If you want to set the level to be free, you are able to set the discount amounts to 0.

    Please keep me posted.

Viewing 5 replies - 1 through 5 (of 5 total)
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