Coupon code does not applied on some Android devices

  • Resolved wenkaiwang

    (@wenkaiwang)


    2 years, 9 months ago

    Hi,

    We applied this coupon plugin on our eCommerce website.
    The coupon code is working on desktop and orders are coming through,
    however, there are some issues with other devices such as tablets and phones (android).
    Our customer service person is using a Samsung Galaxy S9 and having the same issue.The coupon code successfully applied but amount not deducted underneath for total order.
    Could you please take a look? Thank you so much!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Jeroen Sormani

    (@sormano)

    2 years, 9 months ago

    Hi,

    This plugin only generates coupons in the admin, it does not affect the working of applying coupons at the front-end / cart.

    Cheers,
    Jeroen

    Thread Starter wenkaiwang

    (@wenkaiwang)

    2 years, 9 months ago

    Hi Jeroen,

    Thank you so much for your reply.
    I will do some research.
    If I have some questions further more, I will let you know.

    Regards,
    Wenkai

Viewing 2 replies - 1 through 2 (of 2 total)
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