Support » Plugin: AwoCoupon » coupon case sensitive

  • Hello,

    I have installed the free version plugin for wordpress.

    I use woocommerce.

    My problem is that if I create a coupon for example “easy10” if I write it in capital letters it tells me that it does not exist.

    if I disable awocoupon instead I can insert the coupons in both upper and lower case.

    What can be the problem?

    Thank you

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author awodev

    (@awodev)

    Hello,

    By default all coupons in AwoCoupon are case sensitive, but you can turn this off by going to AwoCoupon > configuration and setting “Case Sensitive Coupon Code” to “No”.

    Regards
    Seyi

    Thread Starter mircobaldoli

    (@mircobaldoli)

    Hello,

    thanks for the answer but I already put the setting on no but it does not work.

    Plugin Author awodev

    (@awodev)

    Ah ok, I miss-understood the problem.

    It has been fixed now, please get latest.

    Thread Starter mircobaldoli

    (@mircobaldoli)

    Thank you. I updated the plugin but now the coupons inserted through awocoupon in the checkout and in the cart are not inserted.

    I tried to activate the basic theme of wordpress but I have the same problem.

    Plugin Author awodev

    (@awodev)

    Not sure I understand what you mean. Are you saying AwoCoupon coupons are not working bot WooCommerce coupons are?

    Thread Starter mircobaldoli

    (@mircobaldoli)

    After updating the plugin the Woocommerce coupons work (I created easy10 and if I write it in the cart in lowercase or uppercase it works).

    Those created with Awocoupon when I click “apply coupon” continues to load but does not insert the coupon.

    I tried to use the basic theme but it gives me the same problem

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @awodev I’ve archived your reply. You’re not permitted to access a user’s site directly or even ask.

    There are many ways to get information you need and accessing the user’s site is not one of them. That’s going too far.

    You get the idea.

    Volunteer support is not easy. But these forums need to a safe place for all users, experienced or new. Accessing their system that way is a short cut that will get you into real trouble in these forums.

Viewing 7 replies - 1 through 7 (of 7 total)
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