Coupon – Brand Restriction

  • Resolved bfsempire

    (@bfsempire)


    2 years, 4 months ago

    I seem to be unable to save any brands in the coupon “brand restriction” section.
    Upon clicking in the text field, I am given a list of all my brands. After selecting a brand and clicking “Update,” the page refreshes and provides a “coupon updated” message; however, the brand is not saved.

    All other input fields, such as products, categories, and email, function correctly and save upon clicking “update”.

    • This topic was modified 2 years, 4 months ago by bfsempire.
    • This topic was modified 2 years, 4 months ago by bfsempire.
Viewing 13 replies - 1 through 13 (of 13 total)
  • tohid1373

    (@tohid1373)

    2 years, 4 months ago

    same problem here can you please help ?

    stanikub

    (@stanikub)

    2 years, 4 months ago

    Exactly the same problem. I select the brands, update the coupon and no brands are selected.

    sgucci1

    (@sgucci1)

    2 years, 4 months ago

    Yes, same problem here. According to the coupon plugin author, this is the issue: This is a bug in the ‘Perfect Brands for WooCommerce’-plugin. One of their latest updates added ‘sanitize_text_field’ but they use it wrong on an array. Please contact the author.

    Thread Starter bfsempire

    (@bfsempire)

    2 years, 4 months ago

    thanks @sgucci1

    any insight into how to contact the author?
    I was under the impression that this support forum would be the way.
    I also reviewed the quadlayers website and could not find any support email or ticketing system.

    ______

    Edit: I found a support ticketing system on the Quadlayers website, after signing up for an account. I submitted a ticket, and will follow up here with any information they provide.

    • This reply was modified 2 years, 4 months ago by bfsempire.
    Thread Starter bfsempire

    (@bfsempire)

    2 years, 4 months ago

    I did receive a reply to my support ticket with Quadlayers:

    “Hi there
    We are already aware of this issue and passed to the dev team.
    Thanks for reaching us and report it
    Regards”

    So it seems we just need to await a resolution/update at this point.

    sgucci1

    (@sgucci1)

    2 years, 4 months ago

    Yes, I did the same from their website. They said they are going to look into it. Hopefully sooner than later.

    stanikub

    (@stanikub)

    2 years, 4 months ago

    As of today, this issue is still not resolved. In version 1.9.0 it works, so switch to that version if needed.

    sgucci1

    (@sgucci1)

    2 years, 4 months ago

    Where can we download version 1.9.0?

    stanikub

    (@stanikub)

    2 years, 4 months ago

    I couldn’t find online, so I copied the files from my website. Here they are in zip file https://drive.google.com/file/d/1B-tY5kx_mLLatY5m-hr4a-oVdkpZPuUe/view?usp=sharing

    sgucci1

    (@sgucci1)

    2 years, 4 months ago

    Thank you, I usually ftp the previous version before I update, but didn’t on this one. Hopefully these guys will actually take a moment and fix their plugin since it seems to be an issue that is affecting a lot of people.

    Plugin Author quadlayers

    (@quadlayers)

    2 years, 3 months ago

    hello guys
    please test update 2.0.9

    sgucci1

    (@sgucci1)

    2 years, 3 months ago

    Thank you! That fixed the problem.

    Plugin Author quadlayers

    (@quadlayers)

    2 years, 3 months ago

    thanks for the update!
    we appreciate your patience with the delays, we’re restructuring the entire company

Viewing 13 replies - 1 through 13 (of 13 total)
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