Support » Plugin: WooCommerce Extended Coupon Features FREE » Coupon amount not showing in cart or checkout

  • bandsome

    (@bandsome)


    Hi,

    We have recently noticed that the coupon value/amount doesn’t display in the shopping cart or checkout. It shows the coupon description and the coupon itself is successful but that’s it.

    The coupon value/amount does however show up in the minicart. This is a separate minicart plugin however.

    I have attached an imgur image below for context –
    https://imgur.com/a/yS3cbKB

    To test yourself, visit our website and add 2 or more t-shirts to your shopping cart.

    Thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Soft79

    (@josk79)

    If you temporarily disable our plugin but keep the coupon in the cart, does the discount display?

    If you temporarily switch to a default plugin (like storefront) does the discount display?

    bandsome

    (@bandsome)

    Hey thanks for the reply.

    We have disabled the plugin and switched to a default plugin and the discount value doesn’t show. It does however show the option to remove the discount. Not what we want however.

    https://imgur.com/a/wODZnS7

    Any other ideas?

    Thanks,
    Dave

    Plugin Author Soft79

    (@josk79)

    Not really. This means the issue is not related to our plugin. It’s either another plugin or your theme causing this.

Viewing 3 replies - 1 through 3 (of 3 total)
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