Support » Plugin: EventPrime – Modern Events Calendar, Bookings and Tickets » couple of things make this unuseable

  • Resolved largeheadsmallbrain

    (@largeheadsmallbrain)


    I’ve tried really hard, but a couple of things have made booking tickets really cumbersome.
    1. user registration. To make a booking, even before seeing ticket price options, users have to register with name email and phone number (default to USA code) I really dont want to ask for phone numbers. I can find no way to change this behavior. also, I only need their name and one email for all the tickets they buy , not an email address for every ticket they purchase. If they buy 10 tickets they are asked for 10 email addresses.
    Guest account purchase gets round this, but….see later

    2. Selecting variety of tickets, user can only pick multiples of one price range ticket. To get several different priced tickets, user has to complete a set at one price, then repeat the whole purchase procedure for each different type of ticket.

    3. On completing purchase, I set up a booking confirm email, but there is no way to auto send the tickets to that email. User has to spot the text saying “print tickets”, or log back in later and find their bookings, which requires setting up a page for that, then individually opening and saving the generated tickets from there

    4. Guest bookings hav eno way to retrieve a ticket to print if they miss the “print ticket ” at completion of purchase.

    I could only find these things out after purchasing the premium plan

    The page I need help with: [log in to see the link]

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  • Plugin Support metagausseditor

    (@metagausseditor)

    Hi @largeheadsmallbrain,

    1. For the User registration form, you can use our RegistrationMagic plugin. You can create unlimited forms with RegistrationMagic and can integrate them with the event by selecting a form in the event settings.

    For the attendee’s information on the checkout page, you can set form fields from the Global Settings -> Attendee Booking Fields section. You can also set it to make a field required or not. If you don’t want to take emails of attendees then you can remove or unset the required option.

    2. This feature is already in our pipeline and our dev team will start working on this option soon.

    3. Our dev team is already working on this feature and we will add this option in our next release.

    4. We are working on the option to send tickets with email, so if the Guest users missed the Print option at the time of booking then they will get it from email.

    This option is already inside the “Bookings” section in the admin area.

    Regards,

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