Couple of issues still

  • Resolved ricesrey

    (@ricesrey)


    9 years, 1 month ago

    Hello,

    I typically love your plugins. Unfortunately, this one doesn’t appear to work for me. I tried it on two of my websites and saw different problems on each. On one, I entered the Google Authentication code, from my phone, and then I had to answer a simple math problem. Unfortunately after I answered the question, I received an error that told me the Jetpack math module was not installed (or something like that).

    On the other website, I entered my user name and password and I kept getting the ‘Password Not Correct’ error. When I deactivated the plugin, using phpMyAdmin, my user name and password worked fine.

    Of course, my issues could be due to user error or a problem with one of my other plugins. So, I’ll wait to see if others have similar problems. Just thought I’d give you heads up.

    https://wordpress.org/plugins/two-factor-authentication/

Viewing 10 replies - 1 through 10 (of 10 total)
  • Thread Starter ricesrey

    (@ricesrey)

    9 years, 1 month ago

    Okay… So I believe the problem is that the Two-Factor Authentication plugin conflicts with JetPack’s Protect module (which was BruteProtect). Without the Two-Factor Authentication plugin, the Protect module doesn’t give me a bit of problems. With the Two-Factor plugin activated, however, I’m allowed to logout and login once. The second time I logout and login, the login screen includes a math problem with a statement that asks ‘Prove your Humanity.’ When I solve the math problem correctly, I receive the following error: Fatal error: Class ‘Jetpack_Protect_Math_Authenticate’ not found in …/wpcontent/plugins/jetpack/modules/protect.php on line 221. I actually shouldn’t receive the Math Authentication question at all since I listed my IP on the Protect White Page. And, as I said, I don’t have to do the Math Authentication step when I deactivate the Two-Factor Authentication.

    I hope this helps,
    Ric

    Thread Starter ricesrey

    (@ricesrey)

    9 years, 1 month ago

    Nevermind… The problem with Jetpack’s Protect happened even when Two-Factor Authentication was disabled. I guess my constant logging in and out kicked off the JetPack Protect’s Math Authentication algorithm. When I resaved my Permalinks, it cleared up the error message. So now the two-factor authentication plugin works great.

    dorianj

    (@dorianj)

    9 years, 1 month ago

    Jetpack Protect is causing all of my sites to have the same login errors.

    Fatal error: Class ‘Jetpack_Protect_Math_Authenticate’ not found in …/wpcontent/plugins/jetpack/modules/protect.php on line 221

    Helpful Colin

    (@helpful-colin)

    9 years, 1 month ago

    I logged in as usual with my ID and password entered from my Norton Vault. Then I read an article in the Tavern. I then clicked on my Favourites Bar link to get the login screen back and got the math question mentioned in the other posts. It asked for the answer to 0+3. When I entered 3 and selected login I got rejected with the Error already quoted.

    Whilst writing this I have opened another tab and again chosen the link to my login page but this time there was no math question and login has been successful.

    When I started this post I was a little concerned that I may not be able to login again. I have not deployed two factor authentication.

    Could the problem have arisen because I was attempting to login a 2nd time while I already had a session open?

    ArkonLabs

    (@arkonlabs)

    9 years, 1 month ago

    Im experiencing the same exact issue.

    ArkonLabs

    (@arkonlabs)

    9 years, 1 month ago

    Im experiencing the same exact issue.

    Steve

    (@sohoit)

    9 years, 1 month ago

    Just updated a site and immediately had the exact same issue, simply disabled JetPack by renaming jetpack.php.

    Guess I’ll have to keep it disabled until we see a fix.

    Plugin Author David Anderson

    (@davidanderson)

    9 years ago

    Hi guys,

    There seem to be multiple issues being discussed in this thread. As per the WordPress forum guidelines – http://codex.wordpress.org/Forum_Welcome#Where_To_Post – it’d be best if those with other issues than the original poster start their own thread.

    Reading through this, the original poster seems to have concluded that the Jetpack module was buggy – he had the same issue without two factor installed – ? At least, he resolved the issue with the steps he indicated.

    David

    Plugin Author David Anderson

    (@davidanderson)

    9 years ago

    P.S. Especially, people saying “I have not deployed two factor authentication” are in the wrong forum. This is the Two Factor Authentication plugin forum – the Jetpack / Bruteprotect people won’t be reading this forum, and will remain entirely ignorant of any problems in their plugin you identify here – you’ll want to go to that plugin’s forum instead.

    Thread Starter ricesrey

    (@ricesrey)

    9 years ago

    Please accept my apologies. I should’ve realized which plugin was buggy before I started posting. It’s just that the issue didn’t occur until right after I installed Two Factor. Also, I had been using BruteProtect/Protect for some time without a problem.

    So basically, I started another thread on the Jetpack Forum Here -> https://wordpress.org/support/topic/jetpack-protect-is-locking-me-out?replies=2#post-6733894. That way we’re not discussing issues that don’t relate to Two Factor Authentication.

    Sorry edited because I keep posting the wrong link.

Viewing 10 replies - 1 through 10 (of 10 total)
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