Support » Plugin: Share Icons Share Buttons » Counts Not Displaying

  • Resolved plumwebsites

    (@plumwebsites)


    I have selected “Yes” to show counts, and have selected FB, Twitter, YouTube, G+, Pinterest and IG below that with the appropriate URLs, etc. but the likes/subscribers, etc. are not displaying. we have a good # following on each…

    page is not visible because the site is under construction. I send you a screenshot of my settings if that is helpful.

    • This topic was modified 2 weeks, 1 day ago by  plumwebsites.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author socialdude

    (@socialdude)

    Ok, that could be the reason: if your site is not live it may not be possible to retrieve the counts. If you give it manual counts, does it display then?

    plumwebsites

    (@plumwebsites)

    Thank you for your quick response. I think so – I used manual for Twitter, but I will check tomorrow for the rest and reply.

    plumwebsites

    (@plumwebsites)

    I turned off under construction – no change.

    plumwebsites

    (@plumwebsites)

    P.S. Temporarily changing setting – I’m entering manually for now to keep client happy. Still want to count auto feed to work. I look forward to hearing back from you

    plumwebsites

    (@plumwebsites)

    If can send you priviately (how?) the credentials I was using.

    Plugin Author socialdude

    (@socialdude)

    Please reach out to us at help (at) ultimatelysocial (dot) com

    Plugin Author socialdude

    (@socialdude)

    We fixed the bugs relating to counts and released a new plugin version. Please upgrade and check. Thank you!

Viewing 7 replies - 1 through 7 (of 7 total)
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