Support » Plugin: WP Statistics » Counts not accurate

  • Resolved cthurston2131

    (@cthurston2131)


    Contacting because it does not seem the plugin is tracking visitors correctly. I have a post I shared on Facebook yesterday and Facebook shows the link was clicked 2,100 times however in my dashboard it shows 111 as the count.

    Not sure why there is such a huge discrepancies.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Greg Ross

    (@gregross)

    Facebook’s definition of clicks is very different than actual visits. We track actual hits on your site.

    I am not sure how things changed so fast because last week we were tracking 5,000-8,000 visitors a day now we are lucky to hit 1,000 and nothing has changed, we are actually posting and sharing more information to pull them to the site now than we were then.

    Plugin Contributor Greg Ross

    (@gregross)

    You could turn on exclusion tracking to see if there is a spike in one of the exclusion types.

Viewing 3 replies - 1 through 3 (of 3 total)
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