Title: Counts gone
Last modified: September 29, 2017

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# Counts gone

 *  Resolved [bryanpw1](https://wordpress.org/support/users/bryanpw1/)
 * (@bryanpw1)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/counts-gone/)
 * All the counts on my site are gone this morning. They were fine yesterday. What’s
   the fix?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcounts-gone%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Brandon (ShareThis Support)](https://wordpress.org/support/users/brandonsharethis/)
 * (@brandonsharethis)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/counts-gone/#post-9543172)
 * Hi [@bryanpw1](https://wordpress.org/support/users/bryanpw1/),
 * Thanks for reaching out and apologies if you’re seeing this!
    Our developers 
   are currently working on a solution and hope to send out an update later today.
   If you have any other questions or feedback please let us know, otherwise I’ll
   be sure to update you ass soon as possible Bryan.
 * Brandon
 *  [Brandon (ShareThis Support)](https://wordpress.org/support/users/brandonsharethis/)
 * (@brandonsharethis)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/counts-gone/#post-9543927)
 * Hi [@bryanpw1](https://wordpress.org/support/users/bryanpw1/),
 * Thanks for reaching out to us, we recently fixed an issue on our end that was
   showing the incorrect counts. I’ve checked out your website and noticed that 
   you have received the correct share totals back!
 * If you have any other questions please let us know, thanks again for reporting
   on the issue and apologies for the mix up on our end!
 * Happy Sharing!
    Brandon
 *  Thread Starter [bryanpw1](https://wordpress.org/support/users/bryanpw1/)
 * (@bryanpw1)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/counts-gone/#post-9544906)
 * Thanks!! Great job.
 *  Plugin Author [ShareThis](https://wordpress.org/support/users/sharethis/)
 * (@sharethis)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/counts-gone/#post-9550594)
 * Thanks again [@bryanpw1](https://wordpress.org/support/users/bryanpw1/). Please
   feel free to shoot us a review if you have a minute to spare and like our plugin.
   We really appreciate all feedback. If you have any more questions or concerns
   don’t hesitate to open another support ticket. We usually have a fix or new plugin
   update same day if possible!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Counts gone’ is closed to new replies.

 * ![](https://ps.w.org/sharethis-share-buttons/assets/icon-256x256.gif?rev=2782088)
 * [ShareThis Share Buttons](https://wordpress.org/plugins/sharethis-share-buttons/)
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 * 4 replies
 * 3 participants
 * Last reply from: [ShareThis](https://wordpress.org/support/users/sharethis/)
 * Last activity: [8 years, 8 months ago](https://wordpress.org/support/topic/counts-gone/#post-9550594)
 * Status: resolved