Title: Country &#8211; Unknown?
Last modified: November 12, 2017

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# Country – Unknown?

 *  Resolved [krambrose](https://wordpress.org/support/users/krambrose/)
 * (@krambrose)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/country-unknown/)
 * I have been using WPS for quite awhile now and I really love it. But, one thing
   it has ALWAYS done since I had it installed was that for Statistics > Top Countries
   it has always said UNKNOWN lol. Like it just won’t tell me which countries are
   visiting my website. Is there a way to fix this?

Viewing 1 replies (of 1 total)

 *  [DediData](https://wordpress.org/support/users/dedidata/)
 * (@dedidata)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/country-unknown/#post-9696176)
 * Hi,
 * May be you are using on localhost,
    Or may be you hosting provider web server,
   prevents the plugin to log IP addresses You can contact them and ask about this
   matter May be your server is behind a firewall…
 * Regards

Viewing 1 replies (of 1 total)

The topic ‘Country – Unknown?’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [DediData](https://wordpress.org/support/users/dedidata/)
 * Last activity: [8 years, 5 months ago](https://wordpress.org/support/topic/country-unknown/#post-9696176)
 * Status: resolved