Support » Plugin: HubSpot for Gravity Forms » Country Not Mapping

  • Hi there,

    We’re in the process of switching our site over from using a mix of GravityForms and HubSpot forms to using all Gravityforms on the frontend that map to HubSpot on the backend. Getting the country field to work correctly is really important to us because of GDPR. I have HubSpot’s automatic picklist selected for country on the HubSpot side, but when I try to add country on the Gravity Forms side, it’s not picking up the same list of default country options that exist in HubSpot. I’ve verified that our plugin is up to date. Is there a way to get this to work?

    Thanks for your help!
    Alyssa

Viewing 1 replies (of 1 total)
  • Plugin Author Big Sea

    (@big-sea)

    Hi Alyssa!

    HubSpot’s Country property typically defaults to the Single line text field, if you convert it to a dropdown and load the default country options in HubSpot the only way to confirm the values match up with Gravity Forms would be to create a new Dropdown field in Gravity Forms with the same options and internal values as the HubSpot options.

    If you need the options in Gravity Forms to match HubSpot then I would recommend going with the above solution.

    Otherwise the default values of the Country dropdown in Gravity forms will send the proper value to the default Country Single line text field in HubSpot.

    Thanks,
    Kevin

Viewing 1 replies (of 1 total)
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