Support » Plugin: User Login History » Country Name, Country Code and time zone not retrived

  • Resolved sheekom

    (@sheekom)


    Hi,
    We just installed this plugin and works great except it does not retrieve the following data. We retrieve this data in Excel front-end and all data shows correctly but these one. Are we supposed to do something else to get this data.

    Country Name and Country Code (Based on IP Address)
    Timezone (Based on IP Address)

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Faiyaz Alam

    (@faiyazalam)

    Please make sure to enable Geo Tracker settings.

    You can find the setting at :
    Dashboard >> Settings >> User Login History >> Advanced Settings

    Hello Faiyaz,

    Thank you for the clarification and it worked. Another thing I noticed that the flag for Is_super_Armin is showing 0 for admin and non-admin user. I logged in as admin user and it shows only 0 as other non-admin users. Shouldn’t it show as 1.

    Thanks for your prompt reply. It is a great plugin.

    here is a text

    old_role user_agent login_status is_super_admin
    subscriber,bbp_participant Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0 logout 0
    administrator,bbp_keymaster,group_leader Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0 login 0

    Plugin Author Faiyaz Alam

    (@faiyazalam)

    The column ‘is_super_admin’ is used for multisite network only.

    Thank you. Btw I wanted to see the login and logout timestamps in user’s local Timezone and not on UTC FIRMAT and my site developer was able to accomplish that.

Viewing 5 replies - 1 through 5 (of 5 total)
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