Support » Plugin: WordPress Popular Posts » Counting not correct

  • Hi,

    I have using the plugin from 2 years and more… up to yesterday the counting freeze on my 2.1.4 version and was necessesary to upgrate to 2.3.2. I have reset data chache as well.

    So far up to 1st 24h all was work fine. Now the plugin is install more than 32h ago, and past 24h data and 7 days data are equal.

    What can be wrong and why is not working normally?

    Thanks,
    Nick

    http://wordpress.org/extend/plugins/wordpress-popular-posts/

Viewing 15 replies - 1 through 15 (of 23 total)
  • My problems was resolve with downgrate to 2.1.4 again. Seem all work fine. Probably it is conflict with 3.5.0 version of wordpress?

    Thanks,
    Nick

    Still need help. 2.1.4 count normally 1st day, but the 2nd one again freeze. (show one old topic with 4 visitors, one more with 3, and other old again with one….) which is not true. If I upload new topic today will start to count normally but on next day …nope.

    I’m back to 2.3.2 but have same problem which was describe in my topic one. … Hector please help!

    Thanks,
    Nick

    Plugin Author Hector Cabrera

    (@hcabrera)

    Hi there,

    The plugin seems to be having some issues with WordPress 3.5. I haven’t had time to check, though, hence why the plugin stills states that its compatible up to WordPress 3.4.2.

    I have some spare time today, will be checking the problem in a couple of hours.

    Thanks Hector

    Plugin Author Hector Cabrera

    (@hcabrera)

    Hey Nick, need your help here. Can you please tell me the exact configuration you’re using with the plugin?

    Hi Hector,

    The resulst which I have see is from Settings in admin panel. My widget configuration is:

    Show up to 3 post
    Time Range: 24h
    Display post excerpt [?] V
    Keep text format and links [?] V 66 chaters
    Post type(s): post
    Category(ies) ID(s):4,10,3,7,8,57,27
    Display post thumbnail [?]: V 75×50
    Display date: V
    {image} {title}: {summary}…
    {stats}

    Plugin Author Hector Cabrera

    (@hcabrera)

    Alright, are you sorting your posts by comments or by views count? Also, in the Stats screen, how are you sorting the posts?

    sorting is by views… I use facebook for comments.
    Sorting is by total views

    Plugin Author Hector Cabrera

    (@hcabrera)

    So if I understand corectly the problem is that the views count has stopped updating, is that right? In your wp-admin > Settings > WordPress Popular Posts page the stats are also ordered by total views? Also, can you please share your site’s URL so I can go there a take a look?

    Hi Hector,

    Because of not correct data, was necesesary to disable the plugin.

    Now I atctivate it again for you… and you can see in only on page: http://www.elhovonews.info/?page_id=7117 -> 2nd Middle footer.

    I just start the plugin for you and all data was reset.

    In wp-admin > Settings > WordPress Popular Posts page ordering is also: “Order by views”.

    Like I said.. I did test the plugin for two days only. On the 2nd day the 24h data was same as 7 day, 30 day and all days data… which is not normall.

    Thanks,
    Nick

    The 1st middle footer widget is do same but is work now on plugin “Recently Popular Plugin” which I have isntall today… but I prefer your plugin as have good admin stats.

    Your plugin can be seen on http://www.elhovonews.info/?page_id=7117 only (using Dinamic Widgets)

    Thanks again,
    Nick

    Plugin Author Hector Cabrera

    (@hcabrera)

    Can you please change the widget so it shows the views count as well? Need to check if it’s updating the views count to the database.

    yea .. ok

    Plugin Author Hector Cabrera

    (@hcabrera)

    Just checked this link and it is updating the views count to the database (8 views). Does it show in the stats?

    You can see views now. I have change the plugin to show 10 post not only 3.

    Thanks,
    Nick

    P.S: So far what I uderstand is … pluging counting is ok, but there is somthing wrong when calulated date only for certan time range.

Viewing 15 replies - 1 through 15 (of 23 total)
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