Title: Counters Last modified: August 30, 2016 --- # Counters * Resolved [FranMat10](https://wordpress.org/support/users/franmat10/) * (@franmat10) * [10 years, 6 months ago](https://wordpress.org/support/topic/counters-4/) * Hi, i’d like to ask if it’s normal twitter and others icons dont’ show any counter. Is it a problem? Thanks in advance * [https://wordpress.org/plugins/sassy-social-share/](https://wordpress.org/plugins/sassy-social-share/) Viewing 15 replies - 1 through 15 (of 23 total) 1 [2](https://wordpress.org/support/topic/counters-4/page/2/?output_format=md) [→](https://wordpress.org/support/topic/counters-4/page/2/?output_format=md) * Plugin Author [Heateor Support](https://wordpress.org/support/users/heateor/) * (@heateor) * [10 years, 6 months ago](https://wordpress.org/support/topic/counters-4/#post-6824534) * Hi, No, it is not normal. If you have enabled share counts, these should appear with icons. Let us know your webpage url so that we can look into the situation. * Thread Starter [FranMat10](https://wordpress.org/support/users/franmat10/) * (@franmat10) * [10 years, 6 months ago](https://wordpress.org/support/topic/counters-4/#post-6824539) * Hi, this is my site. [http://news.superscommesse.it/](http://news.superscommesse.it/) You can navigate end see that Twitter counters don’t work. Same with What’s up icon. I havan’t testes other icons. Thanks in advance * Plugin Author [Heateor Support](https://wordpress.org/support/users/heateor/) * (@heateor) * [10 years, 6 months ago](https://wordpress.org/support/topic/counters-4/#post-6824543) * Twitter and Whatsapp are not supported for share counts. The sharing services our plugin supports for share counts are – `Facebook, Linkedin, Google plus, Delicious, Buffer, Reddit, Pinterest, Sstumbleupon, Vkontakte` If you specify` Logo Color` as `white` in `Theme Selection` section at plugin options page, share counts will have white font that will look better 🙂 * Thread Starter [FranMat10](https://wordpress.org/support/users/franmat10/) * (@franmat10) * [10 years, 6 months ago](https://wordpress.org/support/topic/counters-4/#post-6824549) * Ok, are you going to provide this feature in future? PS thanks for the suggest, white is very better 🙂 * Thread Starter [FranMat10](https://wordpress.org/support/users/franmat10/) * (@franmat10) * [10 years, 6 months ago](https://wordpress.org/support/topic/counters-4/#post-6824552) * Bu in this way i don’t see total shares…. * Plugin Author [Heateor Support](https://wordpress.org/support/users/heateor/) * (@heateor) * [10 years, 6 months ago](https://wordpress.org/support/topic/counters-4/#post-6824558) * Twitter has recently stopped serving share counts and Whatsapp doesn’t have any API to serve share counts. We will continue supporting share counts for sharing services those serve these. You can override the color of total shares by using following CSS in `Custom CSS` option in `Miscellaneous` section at plugin options page: * ``` i.heateorSssTCBackground{ color:#777 !important } ``` * Thread Starter [FranMat10](https://wordpress.org/support/users/franmat10/) * (@franmat10) * [10 years, 6 months ago](https://wordpress.org/support/topic/counters-4/#post-6824561) * Thanks Team Heateor, i solved the color of total shares. I think you can close the topic. PS Congratulations for the plugin, it’s very very well done Regards 😉 * Plugin Author [Heateor Support](https://wordpress.org/support/users/heateor/) * (@heateor) * [10 years, 6 months ago](https://wordpress.org/support/topic/counters-4/#post-6824588) * Great, thanks 🙂 * [fwmedia](https://wordpress.org/support/users/fwmedia/) * (@fwmedia) * [10 years, 4 months ago](https://wordpress.org/support/topic/counters-4/#post-6824824) * Could you please assist – counters are enabled but are not displayed by mobile viewing. Via computer all is ok. * Plugin Author [Heateor Support](https://wordpress.org/support/users/heateor/) * (@heateor) * [10 years, 4 months ago](https://wordpress.org/support/topic/counters-4/#post-6824825) * [@fwmedia](https://wordpress.org/support/users/fwmedia/) We need your website url to look into this. * [fwmedia](https://wordpress.org/support/users/fwmedia/) * (@fwmedia) * [10 years, 4 months ago](https://wordpress.org/support/topic/counters-4/#post-6824826) * I have updated plugin with the latest version – counters work properly. Thank you. Have a problem now with vk sharing. It doesn’t share the posts. My site is [http://fashionwoman.media](http://fashionwoman.media) (sharing buttons are placed on posts pages) Please help. * Plugin Author [Heateor Support](https://wordpress.org/support/users/heateor/) * (@heateor) * [10 years, 4 months ago](https://wordpress.org/support/topic/counters-4/#post-6824827) * [@fwmedia](https://wordpress.org/support/users/fwmedia/) We just tried sharing on Vkontakte and found it working without any problems. * [fwmedia](https://wordpress.org/support/users/fwmedia/) * (@fwmedia) * [10 years, 4 months ago](https://wordpress.org/support/topic/counters-4/#post-6824828) * how can i send you a printscreen of my monitor while sharing? * Plugin Author [Heateor Support](https://wordpress.org/support/users/heateor/) * (@heateor) * [10 years, 4 months ago](https://wordpress.org/support/topic/counters-4/#post-6824829) * You can use [http://tinypic.com/](http://tinypic.com/) * [fwmedia](https://wordpress.org/support/users/fwmedia/) * (@fwmedia) * [10 years, 4 months ago](https://wordpress.org/support/topic/counters-4/#post-6824830) * please see my printscreen [https://cloud.mail.ru/public/EgaX/jrYYqoybF](https://cloud.mail.ru/public/EgaX/jrYYqoybF) when i click on share via vkontakte new window is open but it is blank. Viewing 15 replies - 1 through 15 (of 23 total) 1 [2](https://wordpress.org/support/topic/counters-4/page/2/?output_format=md) [→](https://wordpress.org/support/topic/counters-4/page/2/?output_format=md) The topic ‘Counters’ is closed to new replies. * ![](https://ps.w.org/sassy-social-share/assets/icon-128x128.png?rev=3258279) * [Social Sharing Plugin - Sassy Social Share](https://wordpress.org/plugins/sassy-social-share/) * [Frequently Asked Questions](https://wordpress.org/plugins/sassy-social-share/#faq) * [Support Threads](https://wordpress.org/support/plugin/sassy-social-share/) * [Active Topics](https://wordpress.org/support/plugin/sassy-social-share/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/sassy-social-share/unresolved/) * [Reviews](https://wordpress.org/support/plugin/sassy-social-share/reviews/) ## Tags * [counters](https://wordpress.org/support/topic-tag/counters/) * 23 replies * 5 participants * Last reply from: [webkupas](https://wordpress.org/support/users/webkupas/) * Last activity: [10 years, 4 months ago](https://wordpress.org/support/topic/counters-4/page/2/#post-6824842) * Status: resolved