Hi Martin,
Is it only one folder that is not counted correctly?
Kelly
Hi Kelly
No, as I said: This is true for ALL my folders. Each and every single one.
Martin
Hi Martin,
Can you use “Debug Info” plugin and give me a screenshot of the list of plugins, theme on your site?
We will help check then.
Tommy
We are using the following plug-ins:
Activity Log Version 2.5.2 von Activity Log Team
Admin Menu Tree Page View Version 2.7.1 von Pär Thernström
Child Theme Configurator Version 2.5.2 von Lilaea Media
Display Posts Version 3.0.2 von Bill Erickson
FileBird Lite Version 2.7.1 von Ninja Team
LiteSpeed Cache Version 2.9.9.2 von LiteSpeed Technologies
MailPoet 3 (New) Version 3.46.0 von MailPoet
MainWP Child Version 4.0.6.2 von MainWP
Ninja Forms Version 3.4.23 von Saturday Drive
Plugin Notes Plus Version 1.2.2 von Jamie Bergen
Post Duplicator Version 2.20 von Metaphor Creations
SB Welcome Email Editor Version 4.9.1 von Sean Barton
Smash Balloon Custom Facebook Feed Version 2.12.3 von Smash Balloon
Sucuri Security – Auditing, Malware Scanner and Hardening Version 1.8.24 von Sucuri Inc.
User Switching Version 1.5.4 von John Blackbourn & contributors
WP Cerber Security, Antispam & Malware Scan Version 8.5.9 von Cerber Tech Inc.
WP Dashboard Notes Version 1.0.9 von Jeroen Sormani
Wp Favs Version 1.2.1 von Damian Logghe
WP Maintenance Mode Version 2.2.4 von Designmodo
WPML Multilingual CMS Version 4.3.6 von OnTheGoSystems
WPML String Translation Version 3.0.6 von OnTheGoSystems
WPML Translation Management Version 2.9.4 von OnTheGoSystems
Hi @martinsauter ,
Can you try to deactivate WPML plugins to see if it helps?
Kelly
Yes, the problem disappears when we deactivate WPML (and reappears when we reactivate WPML).
Hi Martin,
In the WPML settings, please try Restart Media Translation like this https://share.getcloudapp.com/E0uqq4k0
Let me know if this helps.
Best regards,
Kelly
I did as you told me.
The figures for «All files» and «Uncategorized files» are correct, but the figures for all my custom folders are not (still the same issue as before).
So now please clear cache and use Refresh button for each custom folders.
Let me know if this helps.
Kelly
Unfortunately, this makes no difference.
Hi Martin,
Can you export the database and send email to us at support@ninjateam.org?
We will check for you.
Best regards,
Kelly
I will do that, thank you.
Hi @martinsauter ,
We have fixed it, the update will be released soon.
Stay tuned!
Kelly
Wow, that was quick! I’m looking forward to your update. Thank you!
Hi Martin,
We have sent you the update to your mail, please check it out.
Best regards,
Kelly
