Title: Counter bug
Last modified: September 6, 2021

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# Counter bug

 *  Resolved [Human Habitus](https://wordpress.org/support/users/humanhabitus/)
 * (@humanhabitus)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/counter-even/)
 * Hello,
 * I wan’t to hide that counter that I don’t know where it is comming from. I checked
   the selection of hide the counter but still shows a counter. The interesting 
   fact is that is not actually showing the total votes but the {contra} votes.
   
   When adding a text in the description of the vote, it repeat two times the counter.
   I already did the maintenance available at the plugin system section and didnt
   fixed the error. If someone could help me I would be very gratefull.
 * Best regards,
    Rick
    -  This topic was modified 4 years, 8 months ago by [Human Habitus](https://wordpress.org/support/users/humanhabitus/).
    -  This topic was modified 4 years, 8 months ago by [Human Habitus](https://wordpress.org/support/users/humanhabitus/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcounter-even%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [Pixelbart](https://wordpress.org/support/users/pixelbart/)
 * (@pixelbart)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/counter-even/#post-14842900)
 * Hi [@humanhabitus](https://wordpress.org/support/users/humanhabitus/)
 * you are using a cache which probably causes problems. For example, I can’t even
   vote on your site, or it takes a very long time to vote.
 * I can’t reproduce the error with me right now and I haven’t received any messages
   from others about it yet. Which is why I assume that there is some other plugin
   or theme colliding with Helpful.
 * The target page is also not provided as https. Something doesn’t seem to be right
   with you either?
 * The maintenance only deletes erroneous entries, but does not change any texts
   or existing functions.
 * Greetings Kevin

Viewing 1 replies (of 1 total)

The topic ‘Counter bug’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/helpful.svg)
 * [Helpful](https://wordpress.org/plugins/helpful/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/helpful/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/helpful/)
 * [Active Topics](https://wordpress.org/support/plugin/helpful/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/helpful/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/helpful/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Pixelbart](https://wordpress.org/support/users/pixelbart/)
 * Last activity: [4 years, 8 months ago](https://wordpress.org/support/topic/counter-even/#post-14842900)
 * Status: resolved