Support » Plugin: GravityWP - Count » Count Stopped Working

  • Resolved aricsangchat

    (@aricsangchat)


    Hi we were just recently notified that our count plugin has stopped working. It no longer counts the number field, however it will count the total number of submissions. We haven’t made any changes and it was working before. Here is what our shortcode looks like, [gravitywp_count formid=”42″ number_field=”1″ decimals=”0″]

    Please let us know how we can get this back up and running, thanks!

    The page I need help with: [log in to see the link]

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  • Plugin Author GravityWP

    (@gravitywp)

    Hi @aricsangchat,

    We don’t know exactly what could be wrong, we can’t reproduce the problem.
    Could you please give us access to the page / form you’re having problems with?

    Kind regards,

    Erik

    Plugin Author GravityWP

    (@gravitywp)

    No reply, we close this topic.

Viewing 2 replies - 1 through 2 (of 2 total)
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