Title: Count access don’t work
Last modified: December 10, 2017

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# Count access don’t work

 *  Resolved [raflo](https://wordpress.org/support/users/raflo/)
 * (@raflo)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/count-access-dont-work/)
 * Hello,
    the plugin does not record any access to the site. I have updated to 
   the latest version both wordpress and plugin. At first it worked, now not anymore.
   I have also deactivated and reactivated the plugin but without real results. 
   What can I do to understand what’s wrong?
 * The portal has increased from an average of 2000 visits per day to 0. I found
   the anomaly because although there were new comments to published posts, the 
   access counter remains at 0. Also I tried to access the site from different PCs
   and geographical locations such as home, work, smartphone, home of friends, but
   without having any increase, always stopped at 0.
 * I await a feedback on the problem.
 * Thank you.

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [Jason Crouse](https://wordpress.org/support/users/coolmann/)
 * (@coolmann)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/count-access-dont-work/#post-9814474)
 * Hi,
 * can you see if the tracker is reporting any errors under Slimstat > Settings 
   > Maintenance?
 * Thank you,
    Jason

Viewing 1 replies (of 1 total)

The topic ‘Count access don’t work’ is closed to new replies.

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## Tags

 * [count](https://wordpress.org/support/topic-tag/count/)

 * 1 reply
 * 2 participants
 * Last reply from: [Jason Crouse](https://wordpress.org/support/users/coolmann/)
 * Last activity: [8 years, 4 months ago](https://wordpress.org/support/topic/count-access-dont-work/#post-9814474)
 * Status: resolved