Title: Couldn’t parse response
Last modified: February 13, 2019

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# Couldn’t parse response

 *  Resolved [alexmensi](https://wordpress.org/support/users/alexmensi/)
 * (@alexmensi)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/couldnt-parse-response/)
 * Running WP 4.4 I can’t execute the plugin at all. As soon as I try to access 
   it, I get the following error message: “Couldn’t parse response.”

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [hydronicrocker](https://wordpress.org/support/users/hydronicrocker/)
 * (@hydronicrocker)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/couldnt-parse-response/#post-11364672)
 * I am having the same issue and I don’t know how to fix it?
 *  Plugin Support [instapagesupport](https://wordpress.org/support/users/instapagesupport/)
 * (@instapagesupport)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/couldnt-parse-response/#post-11599396)
 * Hi there,
 * The error you are experiencing is caused by a conflict between the two apps. 
   This usually originates either from a third-party plugin or by not meeting the
   requirements. Make sure that the following requirements for our plugin are met:
 * – WordPress 3.4+
    – PHP 5.5+ – MySQL 5.5.3+ / MariaDB 5.5+ – PHP Curl extension
   or another way to make remote requests – Enabled clean / SEO friendly URLs
 * More information can be found in this guide: [http://bit.ly/2E4NSbW](http://bit.ly/2E4NSbW)
 * If you have any cache plugins, it is always recommended to disable/deactivate
   them until the page is up. Please make sure to deactivate them and also try seeing
   if one of your other plugins aren’t also causing this by pausing each one and
   then again.
 * Alternatively, please write to us at [help@instapage.com](https://wordpress.org/support/topic/couldnt-parse-response/help@instapage.com?output_format=md)
   so that our Support team can further troubleshoot this for you.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Couldn’t parse response’ is closed to new replies.

 * ![](https://ps.w.org/instapage/assets/icon-256x256.jpg?rev=1491646)
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 * 2 replies
 * 3 participants
 * Last reply from: [instapagesupport](https://wordpress.org/support/users/instapagesupport/)
 * Last activity: [7 years, 2 months ago](https://wordpress.org/support/topic/couldnt-parse-response/#post-11599396)
 * Status: resolved