Support » Plugin: Subscribe To Comments Reloaded » Couldn’t get links to work

  • THe subscriptions links wouldn’t work.. ALl the author would suggest on github was to uninstall and reinstall the plugin.

    The confirm subscribe link, for example, took users to a page where they were asked to “manage their subscriptions”, and there were never any subscriptions. They couldn’t subscribe, or do anything. Thus when someone responded to a comment, they wouldn’t receive any notifications.

    Otherwise the plugin seems simple and possibly would be great. If only subscriptions would work.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Reedyseth

    (@reedyseth)

    Hello @firemyst,

    I apologize you rated the plugin like this, instead you could had open a ticket so that We can sort it out.

    To make clickable links you should follow this Thread:

    https://wordpress.org/support/topic/stcr-clickable-links/

    As for the confirm link, it is a bug and I can fix it, thus this does not qualify as a bad plugin.

    I appreciate the time you took to try the plugin

    Hi Reedyseth:

    Thanks for your response.

    It wasn’t that the links weren’t clickable — it was that the links generated just didn’t work as you’ve seen now from my follow up posts to other users experiencing the same issue.

    I wasn’t going to waste my time raising a ticket because I had already seen there were several users who had reported the same issue on both GitHub and WordPress Support Forums, with no responses, follow ups, or resolutions. The issue is still unresolved at least a month after other users had reported it (this thread is one that reported it 1 month and 3 weeks ago with no feedback: https://wordpress.org/support/topic/subscriber-doesnt-really-get-subscribed/).

    So that’s why I gave the plugin a 2-star rating. It looked good, appeared simple, and had a nice feature set. But when multiple users are reporting the same issue and there’s no feedback on that issue until I posted something several weeks later, that’s the reason for the low rating.

Viewing 2 replies - 1 through 2 (of 2 total)
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