Support » Plugin: Posterno - Listings Directory & Classifieds » Couldnt even activate it, Fatal error!

  • Resolved alex.alp

    (@alexalp)


    hi, i tried to install the plugin in 2 different sites and the result was the same, the plugin could not be activated because of a fatal error:

    Plugin could not be activated because it triggered a fatal error.
    Listing details
    Listing title
    Description
    Email address (optional)
    Phone number (optional)
    Website (optional)
    Video (optional)
    Social media profiles (optional)

    Add new profile
    Listing category
    Fatal error: Uncaught Error: Call to undefined function carbon_get_term_meta() in /htdocs/wp-content/plugins/posterno/includes/functions.php:338 Stack trace: #0 /htdocs/wp-content/plugins/posterno/templates/form-fields/listing-category-field.php(26): pno_get_listings_categories_for_submission_selection(false) #1 /htdocs/wp-includes/template.php(706): require(‘/home/vol14_4/b…’) #2 /htdocs/wp-content/plugins/posterno/vendor/gamajo/template-loader/class-gamajo-template-loader.php(255): load_template(‘/home/vol14_4/b…’, false) #3 /htdocs/wp-content/plugins/posterno/vendor/gamajo/template-loader/class-gamajo-template-loader.php(118): Gamajo_Template_Loader->locate_template(Array, true, false) #4 /htdocs/wp-content/plugins/posterno/templates/form.php(120): Gamajo_Template_Loader->get_template_ in /htdocs/wp-content/plugins/posterno/includes/functions.php on line 338

    Update: I deactivated all the plugins and i found that there is a conflict with Rank Math plugin, i deactivated it and i was able to activate Posterno. i will open a ticket on Rank Math website too, but i hope you look into it

Viewing 6 replies - 1 through 6 (of 6 total)
  • hi, Rank Math support guy, said this:

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    The stack trace of the error suggests that the problem is stemming from the Posterno plugin. I have just reviewed the plugin and noted that it is still in beta and is not quite ready to be used on production sites. Please get in touch with the plugin author and check if they are able to fix this from their end.

    Please let us know if any additional assistance is required from our end. Thank you.

    Plugin Author Alessandro Tesoro

    (@alessandrotesoro)

    Hi @alexalp

    Sorry for the inconvenience and thanks for reporting the compatibility issue with Rank Math. I’ll investigate the issue and release a fix in the next update.

    jrjr29

    (@jrjr29)

    I’m having the same problem, how soon is the next release?

    Plugin Author Alessandro Tesoro

    (@alessandrotesoro)

    Hi @jrjr29

    The update was released but I couldn’t replicate the issue that @alexalp mentioned and he hasn’t replied anymore so I can’t provide help for the issue with the rank math plugin.

    @jrjr29 Are you using the rank math plugin?

    Plugin Author Alessandro Tesoro

    (@alessandrotesoro)

    This has been fixed in version 0.8.0

    thanks i will update it and check

Viewing 6 replies - 1 through 6 (of 6 total)
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