Support » Plugin: Jetpack - WP Security, Backup, Speed, & Growth » couldn’t access wp-admin

  • Resolved mdebruce

    (@mdebruce)


    Hello,
    I resolved this myself but just in case there is a specific cause, or if there are people like myself coming here to find a solution, I thought I should post.

    I hadn’t visited my site since wordpress auto-updated to 4.7.3, yesterday for me, but I went to post a few minutes ago and got an error message.

    I’m sorry I didn’t copy it, but it was very similar to this:
    https://wordpress.org/support/topic/warning-and-fatal-error-with-jetpack-1/
    (At least the missing files and error on line 6)

    I had to disable jetpack through ftp, then log back into wp-admin dashboard and found Jetpack needed updating. Well, my message was that a plugin called “v 4.7” needed updating, on the plugins page it displayed as “jetpack” as per usual.

    On the scale of things this was minor except I now have no idea how long my site was down as jetpack was unable to send me emails.

Viewing 1 replies (of 1 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    Thanks for the report! It appears that the plugin update didn’t complete properly, and left you with a directory missing some files.

    I’m glad you could figure things out. Don’t hesitate to post again here if it happens again!

Viewing 1 replies (of 1 total)
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