Could not retrieve Facebook Business Extension System User

  • Resolved avytje

    (@avytje)


    1 year, 10 months ago

    Read all the articles in this blog already but can’t figure out why this is not working for me..

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Igor H

    (@ihereira)

    1 year, 10 months ago

    Hello,

    As a first step, can you please check if this workaround works for you:

    Permissions Error and Could Not Retrieve Facebook Business Extension System User

    Let us know how it goes.

    Thread Starter avytje

    (@avytje)

    1 year, 10 months ago

    Uninstalled it, then tried to connect the plugin again, but again the same error message..

    Plugin Support Abhi G. a11n

    (@theabhig)

    1 year, 10 months ago

    Hi @avytje

    Please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

    Please include a link to this forum thread, so that we can keep track of what’s already been done.

    We will be able to help you further there.

    In your support ticket, it will be great if you could share your current System Status Report. You can get it by navigating to the WooCommerce / Status section of your site. Once there, click on the Get system report button and then copy it by clicking on the Copy for support button.

    Please also include a screenshot of the error message and which part of the connection process you are seeing it on.

Viewing 3 replies - 1 through 3 (of 3 total)
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