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[resolved] Could not process payment/ page just re-freshes (12 posts)

  1. flashpups
    Member
    Posted 1 year ago #

    After entering all the credit card/address info the check out page just refreshes (after clicking check out the page doesn't display the confirmation). I only use authorize.net and using Gold Cart for WP e-commerce Version 2.9.4.
    Here is the website http://www.flashpups.com/

    http://wordpress.org/plugins/wp-e-commerce/

  2. Edward
    Member
    Plugin Author

    Posted 1 year ago #

    I'll guess you're using the CIM/ ARB gateway.
    I would switch to using the AIM 2.0 gateway.
    Be sure your account is active and the details are correct.

    Lastly is shipping isn't set correctly it's possible your shipping is causing the trouble so you could try testing with shipping disabled.

    Regards
    Edward

  3. flashpups
    Member
    Posted 1 year ago #

    all three Test Mode, CIM and Verify First Capture Later are unchecked (not used) and i did try with disabling shipping. The problem is still there.

  4. beatsgt
    Member
    Posted 1 year ago #

    WP Version 3.7.1
    WP E-Commerce Version 3.8.12.1
    http://bateyfarms.com/gift-baskets/

    I am having a similar problem. My site has used WP E-Commerce successfully for a long time. Something has broken within the last week - and I have not made any edits or updates.

    My checkout page is also "refreshing" when the purchase button is clicked. I am using PayPal Payments Standard 2.0. My last successful order was placed on 12/3. I have an incomplete order on 12/4 and now customers are telling us that nothing happens when they click 'purchase'. I have tested it with the test gateway and it is doing the same thing. Both the test gateway and PayPal checkouts worked as of a month ago when I tested after updating.

    I have had to resort to hiding the "Add to Cart" buttons and customers are placing orders with a contact form until the issue is resolved.

    The plugin worked perfectly for so long - I'd really like to get it working again.

  5. flashpups
    Member
    Posted 1 year ago #

    Is there any solution to this problem. ??

  6. macyweb
    Member
    Posted 1 year ago #

    We are having exactly the same problem as beatsgt for an ecommerce site we manage: http://www.treasuredheartsbracelets.com. We are now resorting to order management via email.

  7. macyweb
    Member
    Posted 1 year ago #

    Why is this topic flagged as resolved?

  8. Edward
    Member
    Plugin Author

    Posted 1 year ago #

    flashpups I suggested using the A.net 2.0 module not using the CIM / ARB module
    Please try using the a.net 2.0 module instead.

    @beatsgt the topic is about a.net not paypal there would be different possible reasons a different gateway would respond in a similar way. It's always best to open a new topic for each issue.

    Regards
    Edward

  9. flashpups
    Member
    Posted 1 year ago #

    @Edward I do not have Authorize.net 2.0 as option in Wp Ecommerce.. Sorry I am not a professional on this. I would appreciate if you can write me the details.
    Thank you

  10. CowboyFrank
    Member
    Posted 1 year ago #

  11. beatsgt
    Member
    Posted 1 year ago #

    Sorry Edward - wasn't sure on starting new topic vs. adding a comment. Based on the topic subject I figured I'd go for it. Big fan of your work, regardless.

    Thanks, CowboyFrank - I will give that a shot this weekend and report my results. If anyone else has luck with it before then, please let us know!

  12. Edward
    Member
    Plugin Author

    Posted 1 year ago #

    No need to be sorry beatsgt it's just easier to make sense of what we're working on if things don't overlap.

    @flashpups If you have the CIM gateway you should have the AIM 2.0 gateway as well.
    See screenshot http://dl.dropbox.com/u/151891/screenshots/2013-12-14_1544.png

    It comes with Gold Cart.

    Regards
    Edward

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