Could not open socket

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author bestwebsoft

    (@bestwebsoft)

    8 years, 10 months ago

    Hi,

    We have received your query and it is now being processed. We will get back to you on this forum as soon as we can.

    Regards,
    BestWebSoft Support Team

    Plugin Author bestwebsoft

    (@bestwebsoft)

    8 years, 10 months ago

    Hi,

    To enter WP, you need to deactivate our plugin manually.
    Follow the next steps in order to deactivate (disable) WordPress plugin manually via FTP:
    1) Download and install FTP client (for example, Filezilla).
    2) Open FTP client and enter your FTP access credentials (host, username and password) to access files on your server.
    3) Navigate to ‘yourwordpresswebsite/wp-content/plugins’ directory.
    4) Disable necessary plugin by renaming its folder.

    This error occurs since recaptcha cannot open Internet domain socket connection.
    Maybe, you have the “fsockopen” function disabled. Please contact the support of your hosting with this issue.

    Regards,
    BestWebSoft Support Team

    Thread Starter aboedman

    (@aboedman)

    8 years, 10 months ago

    Thanks for your help.

    Plugin Author bestwebsoft

    (@bestwebsoft)

    8 years, 10 months ago

    Hi,

    We are glad that everything is fine now. Feel free to contact our support team with any questions in future.

    Regards,
    BestWebSoft Support Team

Viewing 4 replies - 1 through 4 (of 4 total)
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