Support » Plugin: Klarna Payments for WooCommerce » Could not create Klarna session, please refresh the page to try again

  • Resolved davzarek

    (@davzarek)


    Im super confused – Used the same credentials but after enabling disabling it just will not work.

    I must have made a change somewhere: installed:
    Klarna Payments – Klarna
    Klarna Checkout – Klarna
    Klarna Order Management for WooCommerce

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 18 total)
  • Plugin Author Kristi at Klarna

    (@klarna)

    Hi @davzarek – if you provide your Klarna API MID (merchant id), e.g. K600123, I can check our systems for errors. Please also be aware that a store usually activates either Klarna Checkout or Klarna Payments, but rarely should both plugin be active in a single store.

    Hello,

    I have the same problem here.
    I am getting the same message and I deleted and reinstalled Klarna Payments and Order Management already.
    The Merchant ID is: K641016

    Thanks for your help!

    We solved the problem by removing guest logout – The session needs
    name adress and so on to be created
    (BAD DESIGN BY THE DEVELOPER)

    Thanks for your reply!
    Strange, on a other domain I have enabled guest logout and everything is working fine. No error messages.

    Maybe Klarna could give some advise?

    “Strange, on a other domain I have enabled guest logout and everything is working fine. No error messages.”

    That would be great to know!
    Does it work now with guest disabled?

    No.
    I disabled guest checkout on the first domain where the problem occurred but it is still not working…

    Plugin Author Kristi at Klarna

    (@klarna)

    Closing this issue as it seems like relating to Klarna credentials configuration, not the Woo KP plugin. If further support is needed, please let us know.

    i am getting the same error when setting up klarna payments!
    Have configured everything but just isnt working

    merchant ID K664075
    Benirclothing.com

    Plugin Author Kristi at Klarna

    (@klarna)

    Hi @benir,
    MID K664075 is configured for Klarna Checkout, not Klarna Payments. I see 403 errors in our logs; please see: https://docs.krokedil.com/article/274-klarna-payments-error-codes

    thank you but when I first set up Klarna Checkout it works until you get to the checkout page and it just has a loading screen on Klarna and doesn’t ever load. how Can I fix this

    as you can see in the screen shot the page just stays like this forever and doesn’t load.

    https://imgur.com/a/F3qNAcn

    @krokedil please could you help with the issue

    Plugin Contributor Krokedil

    (@krokedil)

    We have contact via our support now. Since this forum topic is about Klarna Payments plugin and Benir’s problem is about Klarna Checkout plugin I will keep this topic as resolved.

    Same problem here. K514300
    using:
    Klarna Order Management for WooCommerce
    Klarna Payments for WooCommerce
    ….

    first I accidentally installed Klarna Checkout Plugin then i deleted. I guess problem source is this.

    Plugin Author Kristi at Klarna

    (@klarna)

    Hi @eroliron
    Your Klarna API credentials (K514300) are not yet ACTIVE. Please work with your Klarna delivery advisor to get the credentials activated.

Viewing 15 replies - 1 through 15 (of 18 total)
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