Title: "Could not create directory" Error when installing plugins
Last modified: August 30, 2016

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# "Could not create directory" Error when installing plugins

 *  Resolved [khammer](https://wordpress.org/support/users/khammer/)
 * (@khammer)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/could-not-create-directory-error-when-installing-plugins/)
 * Hi.
 * The back story: I transferred all the data from wordpress.com site to a self 
   hosted site. That messed with a lot of the images in the posts etc. (not displaying)
   so naturally I just started messing with things (I don’t really know what I’m
   doing). After changing a bunch of file permissions (with FileZilla) the images
   started to work but now all my plugins stopped working. I deleted them and tried
   to reinstall and I get this error:
 * > Unpacking the package…
   > Installing the plugin…
   > Could not create directory. /homepages/35/d579288618/htdocs/kevin-heinrich.
   > com/kevin-heinrich/wp-content/plugins/jetpack/
   > Plugin install failed.
 * I don’t really know where the **“/homepages/35/d579288618/htdocs/…”** part of
   the error is coming from…
 * I have tried changing ALL my file permissions to 777, no luck.
    I tried manually
   downloading a plugin and putting it into the plugins folder via FTP, no luck.(
   The folder is in there but nothing appears on my dashboard).
 * Any help would be greatly appreciated. I’m afraid to keep messing around on my
   own because well, I break things.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [khammer](https://wordpress.org/support/users/khammer/)
 * (@khammer)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/could-not-create-directory-error-when-installing-plugins/#post-6504830)
 * Any help?
 *  Thread Starter [khammer](https://wordpress.org/support/users/khammer/)
 * (@khammer)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/could-not-create-directory-error-when-installing-plugins/#post-6504868)
 * Wow what a simple problem. After literally a month of banging my head against
   the wall…
 * My problem was that my plugins folder was in my uploads folder NOT my wp-content
   directory. I moved it and boom solved.
 * Hopefully any other idiot who tinkers where he/she shouldn’t might find this 
   helpful 🙂

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘"Could not create directory" Error when installing plugins’ is closed
to new replies.

## Tags

 * [could not create directory](https://wordpress.org/support/topic-tag/could-not-create-directory/)
 * [File Permissions](https://wordpress.org/support/topic-tag/file-permissions/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 1 participant
 * Last reply from: [khammer](https://wordpress.org/support/users/khammer/)
 * Last activity: [10 years, 7 months ago](https://wordpress.org/support/topic/could-not-create-directory-error-when-installing-plugins/#post-6504868)
 * Status: resolved

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