Could not create directory

  • Resolved jjjrrr

    (@jjjrrr)


    4 years, 4 months ago

    Hi there,

    I am trying to set this up on my site and keep getting the error:

    Could not create directory ‘/wordpress/wp-content/uploads/optimum-gravatar-cache/’.
    Please make sure the ‘/wordpress/wp-content/uploads’ directory exists and you have write permissions on this directory.

    I have set these folders to 777 permissions and created the /optimum-gravatar-cache/ folder manually, and still get the error.

    To confirm, is the /wordpress/ folder just a placeholder for the site name? My site folder structure is: /org-myorg/sitename/wp-content/uploads

Viewing 1 replies (of 1 total)
  • Plugin Author José Miguel

    (@jomisica)

    4 years, 4 months ago

    Hi @jjjrrr,

    Please verify that the owner of the “optimum-gravatar-cache” folder is the same as the user running the web service.

    The plugin modifies cache file permissions and the cache owner must be the same as the user the web service uses to run php scripts.

Viewing 1 replies (of 1 total)
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