Title: Could not create an entry
Last modified: June 24, 2021

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# Could not create an entry

 *  Resolved [fionalai](https://wordpress.org/support/users/fionalai/)
 * (@fionalai)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/could-not-create-an-entry/)
 * Recently some of our clients reported when they filled in all the columns and
   tried to submit the form, weform showed a message “Could not create an entry”.
 * We’ve checked the settings in weform and made sure it was fine.
 * While some 10% clients reported this issue, the other 90% could still create 
   entry successfully. I believe this might also happen in premium users and since
   failure in submitting the form might cause decrease in leads and business loss,
   it would be great if you help. Thanks!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcould-not-create-an-entry%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Elana Davis](https://wordpress.org/support/users/elanasparkle/)
 * (@elanasparkle)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/could-not-create-an-entry/#post-14593337)
 * Hello [@fionalai](https://wordpress.org/support/users/fionalai/),
 * ​Thank you for reaching out to support! Do you see any errors in the console 
   or in the error_log from your hosting company? I posted a lot of tests and all
   of them are going through.
 *  Thread Starter [fionalai](https://wordpress.org/support/users/fionalai/)
 * (@fionalai)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/could-not-create-an-entry/#post-14594768)
 * Hello Elana,
 * We did not see errors in the console, and I did saw the entries you posted.
 *  [Elana Davis](https://wordpress.org/support/users/elanasparkle/)
 * (@elanasparkle)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/could-not-create-an-entry/#post-14596539)
 * Hello [@fionalai](https://wordpress.org/support/users/fionalai/),
 * Without some sort of error or a way to replicate there isn’t a lot, I can do,
   unfortunately. Are you able to reach out to your hosting company and find out
   if there is something going on in the logs?
 *  [Elana Davis](https://wordpress.org/support/users/elanasparkle/)
 * (@elanasparkle)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/could-not-create-an-entry/#post-14620957)
 * Hello [@fionalai](https://wordpress.org/support/users/fionalai/),
 * We haven’t heard back from you in a week. Per our policies, I’m going to mark
   this as resolved. Don’t hesitate to reach out or create a new support entry.
 * Thanks
    Elana D.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Could not create an entry’ is closed to new replies.

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 * 4 replies
 * 2 participants
 * Last reply from: [Elana Davis](https://wordpress.org/support/users/elanasparkle/)
 * Last activity: [4 years, 10 months ago](https://wordpress.org/support/topic/could-not-create-an-entry/#post-14620957)
 * Status: resolved