Support » Installing WordPress » "could not copy files"

  • Hi

    I’ve just installed WordPress 3.2 and am trying to do the automatic update to version 3.3. This is the error message I get:

    Downloading update from http://wordpress.org/wordpress-3.3.zip…

    Unpacking the update…

    Warning: copy(/homepages/37/d396920207/htdocs/app396920223/wp-admin/includes/update-core.php) [function.copy]: failed to open stream: Permission denied in /homepages/37/d396920207/htdocs/app396920223/wp-admin/includes/class-wp-filesystem-direct.php on line 200
    Could not copy files.

    Installation Failed

    I would appreciate any advice on what this means and how I can fix it!

    Thanks!

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