Support » Fixing WordPress » Could not copy files / Can't upgrade to wordpress-3.5.1

  • Resolved lemmond


    I clicked the “update automatically” button and received this message:

    Downloading update from…

    Unpacking the update…
    Warning: copy(C:/Clients/Grass Roots Media/ failed to open stream: Permission denied in C:\Clients\Grass Roots Media\\wp-admin\includes\class-wp-filesystem-direct.php on line 200

    Could not copy files.

    Installation Failed

    How do I fix this?

Viewing 8 replies - 1 through 8 (of 8 total)
  • esmi


    Forum Moderator

    Is this a locally hosted install?

    Local with me? No. It’s hosted with a company in my town.



    Forum Moderator

    Then you need to contact them with a copy of that error message and tell them that you have a file permissions (or ownership) problem. They should be able to sort this out for you.

    That’s what I suspected. Thanks for your help!


    Did you fix this?

    I have the same problem, I own the server and think I have tried every combination of permissions of files and directories

    I run another wordpress blog on same server with no issues

    PLugins install no problem automatically

    Moderator Andrew Nevins


    Forum moderator

    Can you create your own thread to discuss your issue, Ukpbrown65? Thanks.

    I didn’t fix it. I contact the host and told them to fix it on their end. Hope you get your problem figured out.

Viewing 8 replies - 1 through 8 (of 8 total)
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