Support » Plugin: 3D WP Tag Cloud-M » Costumizer issue

  • Hi, I would like to use your plugin. But since I have installed it, the wordpress customizer is unable to open. If I deactivate your plugin, customizer opens. I use X theme by themeco.
    Hope you can help! Your plugin is great!
    Thanks

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  • Plugin Author hityr5yr

    (@hityr5yr)

    Dear Salilou,

    Sorry for not being able to answer you on time.
    On your question: The plugin is created only for usage through WP Widgets page. It has been tested on the standard pages (Classic and Twenty Ten to Twenty Sixteen). Obviously the theme you use is incompatible with the plugin in terms of loading Customize page.
    Unfortunately I can’t help you with such type of problems.
    Nevertheless in case the plugin works you can skip Customize page, because all options there can be set via options in Dashboard menu.

    Regards,
    Peter

    Thread Starter salilou

    (@hkr)

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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