Support » Plugin: Give - Donation Plugin and Fundraising Platform » Cost of Annual Renewal

  • Resolved Trishah

    (@trishahdee)


    If I purchase addons to your core plugin and it’s time for the annual renewal, what is the renewal price? I’m asking because some companies give a discount for renewing prior to the current subscription expiring.

    Also, will the addons continue to work if the annual renewal isn’t paid right away?

    Thank you.

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  • Plugin Author Matt Cromwell

    (@webdevmattcrom)

    Hi @trishahdee

    Thanks for reaching out on this. For future reference, wordpress.org prefers questions about our Premium products be directed through our website. You can contact us here:
    https://givewp.com/contact-us

    But to answer your question, there is no renewal discount. The Add-ons will continue to work, but you will not have access to one-click updates or access to our Priority Support. We push updates to our Add-ons fairly regularly and have a high commitment to top-quality support, so we believe the renewal is in your best interest and we do our best to earn it.

    Thanks!

    I apologize if I posted improperly. I read on your site that support for free products were done here. My bad.

    I understand the quality of your product. My client is concerned with ongoing costs so I needed to be able to give them the facts. Thank you for your reply.

Viewing 2 replies - 1 through 2 (of 2 total)
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