Title: Core Update & 500 Internal Server Error Last modified: August 31, 2016 --- # Core Update & 500 Internal Server Error * Resolved [nileshshukla](https://wordpress.org/support/users/nileshshukla/) * (@nileshshukla) * [10 years ago](https://wordpress.org/support/topic/core-update-500-internal-server-error/) * I did wordpress core update from the wp-admin and suddenly the site is 500 for both front end as well as admin section of the website. I tried accessing .htaccess file but its not there at root directory (where wp-content folder is available), I created php.ini file (with memory-64Mb) but its not working. Below is the server log of the time when I did the core update. `#Software: Microsoft Internet Information Services 8.5 #Version: 1.0 #Date: 2016-05-01 16:12:35 #Fields: date time s-sitename s-computername s-ip cs-method cs-uri-stem cs-uri-query s-port cs-username c-ip cs-version cs(User-Agent) cs(Cookie) cs(Referer) cs-host sc- status sc-substatus sc-win32-status sc-bytes cs-bytes time-taken 2016-05-01 16: 12:34 W3SVC346 A2NWVPWEB056 107.180.0.147 GET /wp-content/uploads/2015/09/corporate12. jpg – 80 – 173.252.90.238 HTTP/1.1 facebookexternalhit/1.1+(+http://www.facebook. com/externalhit_uatext.php) – – dynamoevents.com 200 0 0 200009 240 3671 #Software: Microsoft Internet Information Services 8.5 #Version: 1.0 #Date: 2016-05-01 16: 28:52 #Fields: date time s-sitename s-computername s-ip cs-method cs-uri-stem cs-uri-query s-port cs-username c-ip cs-version cs(User-Agent) cs(Cookie) cs( Referer) cs-host sc-status sc-substatus sc-win32-status sc-bytes cs-bytes time- taken 2016-05-01 16:28:52 W3SVC346 A2NWVPWEB056 107.180.0.147 POST /wp-login. php – 80 – 95.15.226.3 HTTP/1.1 FAST-WebCrawler/3.8 wordpress_test_cookie=WP+ Cookie+check [http://dynamoevents.com/wp-login.php](http://dynamoevents.com/wp-login.php) dynamoevents.com 500 0 0 1645 433 4078 #Software: Microsoft Internet Information Services 8.5 #Version: 1.0 #Date: 2016-05-01 16:44:18 #Fields: date time s-sitename s-computername s-ip cs-method cs-uri-stem cs-uri-query s-port cs-username c-ip cs-version cs(User-Agent) cs(Cookie) cs(Referer) cs-host sc-status sc-substatus sc-win32-status sc-bytes cs-bytes time-taken 2016-05-01 16:44:17 W3SVC346 A2NWVPWEB056 107.180.0.147 GET / – 80 – 136.243.72.96 HTTP/1.1 Mozilla/5.0+(X11;+Linux+x86_64) +AppleWebKit/537.36+(KHTML,+like+Gecko)+Chrome/28.0.1500.71+Safari/537.36 – – [http://www.dynamoevents.com](http://www.dynamoevents.com) 500 0 0 1645 415 3968# Software: Microsoft Internet Information Services 8.5 #Version: 1.0 #Date: 2016- 05-01 17:22:22 #Fields: date time s-sitename s-computername s-ip cs-method cs- uri-stem cs-uri-query s-port cs-username c-ip cs-version cs(User-Agent) cs(Cookie) cs(Referer) cs-host sc-status sc-substatus sc-win32-status sc-bytes cs-bytes time-taken 2016-05-01 17:22:22 W3SVC346 A2NWVPWEB056 107.180.0.147 POST /wp-login. php – 80 – 14.173.134.178 HTTP/1.1 Mozilla/5.0+(X11;+U;+FreeBSD+i386;+en-US;+ rv:1.5)+Gecko/20031021 wordpress_test_cookie=WP+Cookie+check [http://dynamoevents.com/wp-login.php](http://dynamoevents.com/wp-login.php) dynamoevents.com 500 0 0 1645 480 5328 2016-05-01 17:32:29 W3SVC346 A2NWVPWEB056 107.180.0.147 GET /images/image16.jpg – 80 – 173.252.90.91 HTTP/1.1 facebookexternalhit/ 1.1+(+http://www.facebook.com/externalhit_uatext.php) – – [http://www.dynamoevents.com](http://www.dynamoevents.com) 500 0 0 1645 220 5390 2016-05-01 17:37:35 W3SVC346 A2NWVPWEB056 107.180.0.147 GET /wp-content/uploads/2015/09/wedding11.jpg – 80 – 66.220.146.22 HTTP/1.1 facebookexternalhit/ 1.1+(+http://www.facebook.com/externalhit_uatext.php) – – dynamoevents.com 200 0 0 102546 238 218 #Software: Microsoft Internet Information Services 8.5 #Version: 1.0 #Date: 2016-05-01 18:16:10 #Fields: date time s-sitename s-computername s- ip cs-method cs-uri-stem cs-uri-query s-port cs-username c-ip cs-version cs(User- Agent) cs(Cookie) cs(Referer) cs-host sc-status sc-substatus sc-win32-status sc-bytes cs-bytes time-taken 2016-05-01 18:16:10 W3SVC346 A2NWVPWEB056 107.180.0.147 POST /wp-login.php – 80 – 171.239.110.23 HTTP/1.1 Mozilla/4.0+(compatible;+MSIE +6.0;+Windows+NT+5.1;+Avast+Browser+[avastye.com];+.NET+CLR+1.1.4322) wordpress_test_cookie =WP+Cookie+check [http://dynamoevents.com/wp-login.php](http://dynamoevents.com/wp-login.php) dynamoevents.com 500 0 0 1645 510 5749 #Software: Microsoft Internet Information Services 8.5 #Version: 1.0 #Date: 2016-05-01 18:39:39 #Fields: date time s-sitename s-computername s-ip cs-method cs-uri-stem cs-uri-query s-port cs-username c-ip cs-version cs(User-Agent) cs(Cookie) cs(Referer) cs-host sc-status sc-substatus sc-win32-status sc-bytes cs-bytes time-taken 2016-05-01 18:39:39 W3SVC346 A2NWVPWEB056 107.180.0.147 GET /wp-content/plugins/robo-gallery/includes/rbs_gallery_ajax. php function=print(md5(sund0wn)) 80 – 91.213.126.11 HTTP/1.1 Mozilla/5.0+(Windows +NT+6.1;+WOW64;+rv:26.0)+Gecko/20100101+Firefox/26.0 – – dynamoevents.com 500 0 0 1645 382 5750 2016-05-01 18:40:54 W3SVC346 A2NWVPWEB056 107.180.0.147 GET/ portfolio.php – 80 – 157.55.39.242 HTTP/1.1 Mozilla/5.0+(compatible;+bingbot/ 2.0;++http://www.bing.com/bingbot.htm) – – dynamoevents.com 500 0 0 1645 252 93 2016-05-01 18:54:43 W3SVC346 A2NWVPWEB056 107.180.0.147 GET /robots.txt – 80 – 66.249.64.193 HTTP/1.1 Mozilla/5.0+(compatible;+Googlebot/2.1;++http://www. google.com/bot.html) – – [http://www.dynamoevents.com](http://www.dynamoevents.com) 500 0 0 1645 230 4531 2016-05-01 19:00:57 W3SVC346 A2NWVPWEB056 107.180.0.147 GET /wp-content/plugins/gravityforms/js/gravityforms.js – 80 – 83.233.72.144 HTTP/1.0 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.1;+SV1;+MRA+4.4+(build +01348);+Media+Center+PC+3.0;+.NET+CLR+1.0.3705;+InfoPath.1) – – dynamoevents. com 500 0 0 1664 236 5078 2016-05-01 19:10:17 W3SVC346 A2NWVPWEB056 107.180.0.147 POST /wp-login.php – 80 – 213.143.70.189 HTTP/1.1 Mozilla/4.0+(compatible;+MSIE +6.0;+Windows+NT+5.0;+en)+Opera+8.50 wordpress_test_cookie=WP+Cookie+check [http://dynamoevents.com/wp-login.php](http://dynamoevents.com/wp-login.php) dynamoevents.com 500 0 0 1645 479 6265 * Plz help my website is dynamoevents.com Viewing 5 replies - 1 through 5 (of 5 total) * [AjitKhodke](https://wordpress.org/support/users/ajitkhodke/) * (@ajitkhodke) * [10 years ago](https://wordpress.org/support/topic/core-update-500-internal-server-error/#post-7339557) * Refer the discussion thread mentioned below. I’m not sure how much it will help to you. * [https://wordpress.org/support/topic/error-http-500-on-installation?replies=6](https://wordpress.org/support/topic/error-http-500-on-installation?replies=6) * Thread Starter [nileshshukla](https://wordpress.org/support/users/nileshshukla/) * (@nileshshukla) * [10 years ago](https://wordpress.org/support/topic/core-update-500-internal-server-error/#post-7339558) * Ajit, * The site was up and running since Dec’14(unlike in the link you just shared). I just logged-in to change a few images and noticed core update. I did it and site was dead 🙁 I tried looking up for .htaccess but couldn’t find any. Do you think I should create one .htaccess file and upload to the root? * Thanks for your time. * [AjitKhodke](https://wordpress.org/support/users/ajitkhodke/) * (@ajitkhodke) * [10 years ago](https://wordpress.org/support/topic/core-update-500-internal-server-error/#post-7339573) * Hi Nilesh, 1. Check your WordPress files for permissions above 755. 2. Check your WordPress .htaccess file. One of the rules may be incorrect.. * Thread Starter [nileshshukla](https://wordpress.org/support/users/nileshshukla/) * (@nileshshukla) * [10 years ago](https://wordpress.org/support/topic/core-update-500-internal-server-error/#post-7339625) * Oops what a weird problem it is! * I just created and uploaded a blank .htaccess file and tried accessing the website and now its taking me to /wp-admin/setup-config.php * what do you think I should do..? need to create and update new db details..? the last time installation was done using oneclick install program by the hosting.. how do I get the details of previous database..? * Thread Starter [nileshshukla](https://wordpress.org/support/users/nileshshukla/) * (@nileshshukla) * [10 years ago](https://wordpress.org/support/topic/core-update-500-internal-server-error/#post-7339632) * I deleted all the previous files and uploaded the fresh wp files and its working fine now. * Thanks! Viewing 5 replies - 1 through 5 (of 5 total) The topic ‘Core Update & 500 Internal Server Error’ is closed to new replies. * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 5 replies * 2 participants * Last reply from: [nileshshukla](https://wordpress.org/support/users/nileshshukla/) * Last activity: [10 years ago](https://wordpress.org/support/topic/core-update-500-internal-server-error/#post-7339632) * Status: resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics