Support » Plugin: WP Knowledgebase » Copying single-kbe_knowledgebase.php to theme removes admin-bar and footer

  • Resolved msbt

    (@msbt)


    Hi Maeve,
    sorry to disturb you again, but I ran into a weird issue (which might again be a fault on my side, but it may not be :D). I tried customizing the templates by copying them to my theme folder into /wp_knowledgebase. All is working fine, except the single template. As soon as I copy that to the theme folder, I lose the capability of inline editing (i.e. the admin-bar is gone) and also the knowledge base items don’t show the footer.

    First I thought that I’ve either added or removed too much, but even when I copy the original file and don’t change anything, the two issues arise. Any ideas what might be going on there?

    Best regards

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  • Any update on this? I need to customize the single template, but as soon as I copy it, I’m losing the page footer :/

    Plugin Author Maeve Lander

    (@enigmaweb)

    No idea. Without the seeing the site and code it is impossible to guess.

    Templates in WordPress govern what content is on a page. If your new templates aren’t calling the bits you want, or call bits twice, or call bits you don’t want, or conflict with other templates that you have active then obviously aspects of the site won’t display the way you intend. If you are not comfortable with WordPress templating then I would recommend you employ a developer for a few hours to help you achieve your aims.

    Thanks for your help, apparently this is a template issue on my side…

Viewing 3 replies - 1 through 3 (of 3 total)
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