Support » Plugin: Crop-Thumbnails » Copy testfile to temporary directory: Failed

  • Resolved jmetzger631

    (@jmetzger631)


    I’m having trouble updating cropped images. I ran the plugin test and failed
    Copy testfile to temporary directory. I adjusted the folder permissions to 775 and it still didn’t work. Only 777 works, but I really don’t want to keep that folder at 777. Any other ideas on what might be happening?

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  • Plugin Author Volkmar Kantor

    (@volkmar-kantor)

    Keep the permission AND user of the temp folder the same as the upload folders.

    Thanks for the help, but it is still not working. It only works when it is 777. I recently moved to a more secure server so it could it be a hosting issue? Is there anything else I should look for?

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