Support » Plugin: Ginger - EU Cookie Law » Cookies get unblocked without accepting

  • Resolved yleniavernucci

    (@yleniavernucci)


    Hello,
    I’ve selected “Opt-in” mode, I’ve disabled the scroll to unbloack cookies, I’ve unchecked the option “click outside the banner to unblock cookies”.
    Cookies (expecially the Facebook Pixel) get blocked when users enter for the first time, but even if they DON’T CLICK ON ACCEPT button on the banner, the cookies get unblocked when they click on the menu items of the website, or another link.
    How can I deal with this issue?
    Thank you

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter yleniavernucci

    (@yleniavernucci)

    Solved- There was a conflict with another plugin

    Ciao.. Con quale plugin andava in conflitto..? Grazie

    Would be great, if you could mention the plugin that caused the problem. It may help other people.

    Thread Starter yleniavernucci

    (@yleniavernucci)

    The Plugin was Pixel Your Site.
    I thought it could avoid the Facebook Pixel to be blocked and when I saw it got blocked by ginger, I thought it was ok.
    But it wasn’t 🙂
    —————————

    ITA: Il Plugin era Pixel Your Site. Pensavo che avrebbe potuto essere un problema, ma credevo lo sarebbe stato per IL BLOCCO del PIxel di FB. Quando ho visto che ginger lo bloccava, pensavo fosse tutto ok. Invece no, comunque andava in conflitto. Disinstallato.

Viewing 4 replies - 1 through 4 (of 4 total)
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