Support » Plugin: Popup Maker - Popup for opt-ins, lead gen, & more » Cookies control the repeat display of a popup

  • Resolved cotecimpianti

    (@cotecimpianti)


    after the last update the popups are opened regularly on all browsers, but only with safari and edge does not activate the cookie that sets the expiration date for the next popup display.

    • This topic was modified 2 years, 11 months ago by cotecimpianti.
Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Daniel Iser

    (@danieliser)

    @cotecimpiant – Can you give me a link or more details on how we can duplicate the issue to debug?

    I have someone who uses a mac helping debug this issue currently so the more info the faster we can help resolve it.

    Hello @cotecimpianti:

    I’m going to assist you with debugging your issue as I use Mac OS X 10.13.3.

    BTW, if you have not done so already, please refer to the following documentation article and do a hard reset of your browser cache. Also, if using a caching plugin or content delivery network to cache your site, please refresh those caches as well so the latest set of plugin JS and CSS files are served to your site.

    https://docs.wppopupmaker.com/article/365-my-editor-is-suddenly-broken-by-popup-maker

    • This reply was modified 2 years, 11 months ago by Robert Gadon.
    • This reply was modified 2 years, 11 months ago by Robert Gadon.
    Thread Starter cotecimpianti

    (@cotecimpianti)

    I ran a hard reset of the edge browser and safari cache, I deactivated the server cache.
    the problem persists anyway.
    I also have the same problem with an iPhone safari.
    with firefox and crhome everything works regularly.
    This problem occurred after the last update, before everything worked.
    To try out my website is cotecimpianti.it

    • This reply was modified 2 years, 11 months ago by cotecimpianti.
    • This reply was modified 2 years, 11 months ago by cotecimpianti.
    Plugin Author Daniel Iser

    (@danieliser)

    @cotecimpianti – We are debugging and can see the issue on Safari & Edge. I have it narrowed but need a little longer to work it out.

    Plugin Author Daniel Iser

    (@danieliser)

    @cotecimpianti – We got it nailed down I think. Look for it to resolve after v1.7.10 is installed later tonight.

    Hello @cotecimpianti:

    The plugin developer, Daniel Iser thinks he’s found the source of the bug that’s affecting the Edge and Safari browsers. He’s working on a patch right now. Expect something from him within the next 24 hours.

    Thread Starter cotecimpianti

    (@cotecimpianti)

    thank you!!
    congratulations, you are very professional !!

    Hello @cotecimpianti:

    Be sure to update Popup Maker to the latest version, 1.7.11. Per the Changelog in the readme.txt file:

    == Changelog ==
    = v1.7.11 – 03/14/2018 =
    * Fix: Bug where Middle Center option wouldn’t stay selected after saving.
    * Fix: Bug with incorrect field dependency for custom height & scrollable options.

    = v1.7.10 – 03/14/2018 =
    * Improvement: Further improved compatibility with shortcodes that echo/print rather than return content.
    * Fix: Bug where cookies wouldn’t always be set in Edge & Safari due to cookie path including the root url.
    * Fix: Bug that changed the default tag for popup_trigger & popup_close shortcodes.
    * Fix: Bug where extra close buttons didn’t always work correctly.
    * Fix: Removal of deprecated function that triggered warnings in PHP 7.2.

    Your issue was addressed. in 1.7.10.

    • This reply was modified 2 years, 11 months ago by Robert Gadon.
    • This reply was modified 2 years, 11 months ago by Robert Gadon.
Viewing 8 replies - 1 through 8 (of 8 total)
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