Support » Plugin: ShopWP » “Cookie nonce is invalid” Error on All Products

  • Resolved guifandrew

    (@guifandrew)


    A few days ago, I began getting emails that my customers couldn’t check out on our website. I didn’t see an error being logged in on Google Chrome, but upon opening a private tab on any browser (including mobile), this glitch was indeed confirmed on my end. The issue was that the products didn’t finish loading, and the circle icon kept going around and around forever. I re-synced, deleted my website’s cache, deleted all Shopify data and re-synced–but nothing helped. Now though, I instead get a red bar with the words “Cookie nonce is invalid.” I don’t know what this could mean, and WordPress forums on the topic weren’t too helpful. Any issue what’s going on? I should mention this issue doesn’t persist on my Shopify store, and that’s how I’m circumventing the issue right now, but this is obviously not ideal! Any help would be appreciated!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Andrew @ wpshop.io

    (@andrewmrobbins)

    @guifandrew

    Apologies for the headaches surrounding this particular error. Have you tried the below two things?

    1. Deactivating all your other plugins (except for WP Shopify) first. Then see if the issue is gone. If it’s not, then we know it’s the plugin. Otherwise it might be something else installed on your site.

    2. Clearing the plugin cache (not just your browser cache). This can be done by going to the plugin settings, clicking the Tools tab, and using the “Clear cache” button.

    Let me know if this helps!

    If you have WP REST API plugin installed, please deactivate it, because This plugin is no longer needed now. The REST API is a part of WordPress itself.

    And then deactivate and reactivate again Yoast SEO plugin if you have that installed. This does solved my issue related it.

    Plugin Author Andrew @ wpshop.io

    (@andrewmrobbins)

    @ronydebnath Thanks for helping out!

    Plugin Author Andrew @ wpshop.io

    (@andrewmrobbins)

    Closing

Viewing 4 replies - 1 through 4 (of 4 total)
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