Title: Cookie issue
Last modified: November 29, 2021

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# Cookie issue

 *  Resolved [dav74](https://wordpress.org/support/users/dav74/)
 * (@dav74)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/cookie-issue-10/)
 * Hi there,
 * We haeva new GDPR plugin which blocks all cookies unless the user accepts them.
   The issue is your popup is not staying hidden as the cokkie is not being saved.
   We need to add your cookie to teh “essential cookies” which are always allowed
   to load.
 * Can you tell me how we find what this cookie is, so we can add it to the list
   of essential cookies?
 * Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Brave](https://wordpress.org/support/users/getbrave/)
 * (@getbrave)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/cookie-issue-10/#post-15114044)
 * [@dav74](https://wordpress.org/support/users/dav74/) Brave saves 2 cookies for
   each campaign:
 * `brave_popup_823_viewed`
    `brave_popup_823_closed`
 * The 832 is the campaign ID. Since the campaign id can be any, see if you can 
   use wildcard to unblock the cookies. For example see if your cookie plugin allows
   unblocking cookies that start with `brave_popup_`.
 * if it doesn’t you will have to find the ID of the campaign and replace it with`
   823` and then insert them in your cookie plugin’s allow list.
 * Regards
 *  Thread Starter [dav74](https://wordpress.org/support/users/dav74/)
 * (@dav74)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/cookie-issue-10/#post-15114256)
 * Many thanks for the very quick reply!
    I am wondering if I am mistaken here however.
   I realised that I am logged in as admin, so I guess that the cookie settings 
   are not applied when I am logged in as admin and looking at the frontend? I would
   need to logout to see how the cookie settings are working?
 *  Plugin Author [Brave](https://wordpress.org/support/users/getbrave/)
 * (@getbrave)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/cookie-issue-10/#post-15114274)
 * Yes. The Frequency settings do not work when you are logged in as admin. The 
   frequency settings rely on cookies.
 * Try logging out or use an incognito window to browse your site and see if the
   frequency setting is working.
 * Thank
 *  Thread Starter [dav74](https://wordpress.org/support/users/dav74/)
 * (@dav74)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/cookie-issue-10/#post-15114321)
 * Perfect thank you

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Cookie issue’ is closed to new replies.

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 * 4 replies
 * 2 participants
 * Last reply from: [dav74](https://wordpress.org/support/users/dav74/)
 * Last activity: [4 years, 6 months ago](https://wordpress.org/support/topic/cookie-issue-10/#post-15114321)
 * Status: resolved