Title: Cookie Detection does not work
Last modified: May 21, 2021

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# Cookie Detection does not work

 *  Resolved [tjgalante](https://wordpress.org/support/users/tjgalante/)
 * (@tjgalante)
 * [5 years ago](https://wordpress.org/support/topic/cookie-detection-does-not-work/)
 * I was in the support chat 4 days ago trying to resolve this issue, but I have
   yet to hear back from anyone.
 * It appears that the “Cookie Detection” popup condition is not working. I have
   a basic setup where I have “Cookie Detection” set with a rule of “Doesn’t contain”
   and the cookie name, but the popup still continues to display (the cookie is 
   definitely set).
 * This should be pretty basic functionality, hopefully someone can resolve this
   soon.

Viewing 1 replies (of 1 total)

 *  [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/)
 * (@sygnoossupport)
 * [5 years ago](https://wordpress.org/support/topic/cookie-detection-does-not-work/#post-14474343)
 * Dear [@tjgalante](https://wordpress.org/support/users/tjgalante/) ,
 * Thanks a lot for getting in touch.
    We have received your report and now we are
   checking it. Once we have any update, we will reach out via email since it’s 
   not allowed to discuss the pro features in this forum. Thanks again for getting
   back to us.
 * Best,
    Popup Builder Team

Viewing 1 replies (of 1 total)

The topic ‘Cookie Detection does not work’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/)
 * Last activity: [5 years ago](https://wordpress.org/support/topic/cookie-detection-does-not-work/#post-14474343)
 * Status: resolved