Cookie banner freezes scroll

  • Resolved glowmike

    (@glowmike)


    6 months ago

    After I accept cookies, the overlay disappears but scrolling stays locked. It happens mostly on iPhone Safari. Any suggestion on what to disable?

Viewing 1 replies (of 1 total)
  • Plugin Support Jane

    (@janeaustin)

    5 months, 3 weeks ago

    Hi @glowmike

    Thanks for using our plugins.

    We can’t replicate this issue.

    Are you able to share the URL of your site?

    If you want to do your own tests, we recommend removing all custom scripts and tracking codes from the plugin, clearing cache and testing again. Often times, the issue is caused by one of the scripts inserted to the plugin (and because the script gets activated only when user accept cookies, it looks as if it’s the plugin causing the issue when it’s the inserted script that was just activated by our plugin).

    Hope this helps.

Viewing 1 replies (of 1 total)

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