Support » Plugin: GDPR Cookie Compliance (CCPA ready) » Cookie banner do not appear

  • Resolved capeca

    (@capeca)


    The cookie banner or cookie settings menu does not appear in destok version of my web site https://gaudencar.com/

    I think that is a problem with my theme but some one can help to me to solve it?

    Best regards.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Moove Agency

    (@mooveagency)

    Hi @capeca

    We can see the banner when we view your site:
    https://www.dropbox.com/s/6aifi8etkuvvawz/Screenshot%202021-05-04%20at%2016.31.54.png?dl=0

    The best is to view the site in a private browsing window or you can use a different browser to ensure that your local cache does not interfere.

    Hope this helps.

    Thread Starter capeca

    (@capeca)

    Yes, I use Google Chrome and I can see it in private browsing window, but nobody uses private browsing window.

    In private browser I can see the banner, but if I try to use the cookie settings button it doesn’t work.

    I have used this pluging in others web sites and works perfectly in Google Chrome. I would like to make it work properly on this website too but I can’t see how to fix it.

    Best regards for your help.

Viewing 2 replies - 1 through 2 (of 2 total)
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