Cookie Banner appears every time I refresh (only translated pages)

  • Resolved paulinenalu

    (@paulinenalu)


    3 years, 1 month ago

    Hi!!

    I have a problem with the Complianz Cookie Banner with Edge and Chrome.
    Everything was working well until last week. Now, once I accept cookies, it’s appearing on every page and every time I refresh. It seems happening only on translated pages. (nalusouls.com/fr/ and nalusouls.com/en/ and subdirectories).

    I already tried to clear cache, and Cloudflare cache. That’s doesn’t work.
    I don’t use cookieblockers or restrictive cookie settings.
    The issue disappear only on incognito mode or with Safari and Firefox. (I didn’t tried more browsers than Edge, Chrome, Firefox and Safari).

    Thanks you for your help,
    Pauline

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor jarnovos

    (@jarnovos)

    3 years, 1 month ago

    Hi there @paulinenalu,

    I have tried reproducing this issue on your website (different browsers & devices) but was not able to.

    If the problem still occurs on your end, please try clearing your browser cache.
    Let me know if this works!

    Thanks,
    Jarno

    Thread Starter paulinenalu

    (@paulinenalu)

    3 years, 1 month ago

    Hey @jarnovos !

    Sorry for the late answer, I was waiting to be sure the problem didn’t appear again.
    And that solve my problem!!!

    Tank you!!!

Viewing 2 replies - 1 through 2 (of 2 total)
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