Title: Conversion is triggered from wrong URL
Last modified: August 20, 2022

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# Conversion is triggered from wrong URL

 *  Resolved [scody](https://wordpress.org/support/users/scody/)
 * (@scody)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/conversion-is-triggered-from-wrong-url/)
 * Hello,
 * Recently we have noticed that conversions are triggered from the wrong URL ../
   checkout/order-pay/.. instead of ../checkout/order-received/..
 * Can you tell me why this is happening?
 * Thanks

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [alekv](https://wordpress.org/support/users/alekv/)
 * (@alekv)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/conversion-is-triggered-from-wrong-url/#post-15934231)
 * Hi [@scody](https://wordpress.org/support/users/scody/)
 * The Pixel Manager can’t change the URL of the purchase confirmation page. There
   is no code in the Pixel Manager that can do that.
 * The Pixel Manager has a number of ways to detect the purchase confirmation page,
   no matter what the URL is. That’s why conversions still get recorded.
 * Either you’ve changed the URL of the purchase confirmation page manually, or 
   a third-party plugin is doing it.
 * Kind regards
    Aleksandar
 *  Thread Starter [scody](https://wordpress.org/support/users/scody/)
 * (@scody)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/conversion-is-triggered-from-wrong-url/#post-15934522)
 * Hello [@alekv](https://wordpress.org/support/users/alekv/)
 * Thank you for your quick response.
 * I didn’t mean Pixel Manager has changed the URL, what I meant is earlier conversions
   were recorded/triggered on ../checkout/order-received/.. but now it is triggered
   at ../checkout/order-pay/.. this has resulted in the incorrect recording of conversions
   as the order-pay page is only payment page and customers may drop off before 
   placing the order.
 * As Pixel Manager is recording conversion, I believe it is detecting a purchase
   when the customer visits ../checkout/order-pay/.. page rather than when the customer
   visits ../checkout/order-received/.. We are actually seeing this in the Google
   Ads account where the conversion details are displayed. On further checking the
   conversions, I noticed that this change occurred on 08-Jul-2022. Upon correlating
   this with the plugin change log I found that version 1.17.11 was released. Two
   changes in this version that caught my eye were,
 * Tweak: Tweaked is_order_received_page() in order to allow PMW to work with custom
   WooFunnels purchase confirmation pages. It might also work with custom Elementor
   purchase confirmation pages.
    Tweak: Added an additional trigger if a visitor
   clicks on an Elementor checkout button.
 * We use Flatsome theme, please check if these above tweaks have caused any changes
   in conversion recording.
 * Thanks
 *  Plugin Author [alekv](https://wordpress.org/support/users/alekv/)
 * (@alekv)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/conversion-is-triggered-from-wrong-url/#post-15934530)
 * As explained earlier, the Pixel Manager only fires the conversion pixels if it
   detects an order confirmation page. And it is more sophisticated than just checking
   the URL. It actually checks for an order confirmation.
 * Having said that. Send me the debug info from the support page of the Pixel Manager
   to [support@sweetcode.com](https://wordpress.org/support/topic/conversion-is-triggered-from-wrong-url/support@sweetcode.com?output_format=md).
   I’ll take a closer look.
 *  Thread Starter [scody](https://wordpress.org/support/users/scody/)
 * (@scody)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/conversion-is-triggered-from-wrong-url/#post-15934673)
 * Sent the requested debug info by email.
 *  Plugin Author [alekv](https://wordpress.org/support/users/alekv/)
 * (@alekv)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/conversion-is-triggered-from-wrong-url/#post-15934698)
 * Ok. I’m closing this thread here and will continue over our support channel.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Conversion is triggered from wrong URL’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-google-adwords-conversion-tracking-tag/assets/
   icon-256x256.png?rev=2704744)
 * [Pixel Manager for WooCommerce – Conversion Tracking, Google Ads, GA4, TikTok, Dynamic Remarketing](https://wordpress.org/plugins/woocommerce-google-adwords-conversion-tracking-tag/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-google-adwords-conversion-tracking-tag/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-google-adwords-conversion-tracking-tag/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-google-adwords-conversion-tracking-tag/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-google-adwords-conversion-tracking-tag/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-google-adwords-conversion-tracking-tag/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [alekv](https://wordpress.org/support/users/alekv/)
 * Last activity: [3 years, 8 months ago](https://wordpress.org/support/topic/conversion-is-triggered-from-wrong-url/#post-15934698)
 * Status: resolved