Contributor role not working and can't login (2 posts)

  1. Ian Dore
    Posted 3 years ago #

    Hi folks,

    I have a number of contributors all registered as users on a self hosted site however when they try to login all they get is:

    "You do not have sufficient permissions to access this page."

    Clearly something is wrong so how can it be fixed?



  2. esmi
    Forum Moderator
    Posted 3 years ago #

    Have you tried:

    - deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    - switching to the default theme to rule out any theme-specific problems.

    - resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

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