Title: continue button greyed out Last modified: January 21, 2026 --- # continue button greyed out * Resolved [DSI Design](https://wordpress.org/support/users/dsidesign/) * (@dsidesign) * [3 months, 3 weeks ago](https://wordpress.org/support/topic/continue-button-greyed-out-2/) * Hi * I am trying to connect my merchant account to google for woocommerce. * But the continue buttom seems to be staying grey, i saw another post that said the address needs to the same, the address are both the same but still showing greyed out. Also, it shows my merchant ID, google ADS ID correctly. * any ideas please? * Kind regards * Bruno Viewing 5 replies - 1 through 5 (of 5 total) * Plugin Support [LovingBro (woo-hc)](https://wordpress.org/support/users/lovingbro/) * (@lovingbro) * [3 months, 3 weeks ago](https://wordpress.org/support/topic/continue-button-greyed-out-2/#post-18793371) * Hi [@dsidesign](https://wordpress.org/support/users/dsidesign/), * I can see how blocking it must feel when everything appears to be connected correctly, your Merchant Center ID and Google Ads ID are showing as expected, yet the Continue button remains greyed out. That kind of stall during setup can be frustrating, especially when you have already double checked details like the business address and are ready to move forward. I am keen to help get this moving with you. * To take a closer look at what is happening on your end, could you please share a screenshot of the screen where the Continue button is greyed out. You can upload the screenshot using [https://snipboard.io](https://snipboard.io/) and then paste the link here. This will help confirm exactly which step is blocking the flow and guide the next steps accurately. * Once I have that, we can dig in further and work through this together. * Thread Starter [DSI Design](https://wordpress.org/support/users/dsidesign/) * (@dsidesign) * [3 months, 3 weeks ago](https://wordpress.org/support/topic/continue-button-greyed-out-2/#post-18793416) * thank you, here it is: [https://snipboard.io/E4l6FW.jpg](https://snipboard.io/E4l6FW.jpg) * Kind regards * Bruno * Plugin Support [shahzeen(woo-hc)](https://wordpress.org/support/users/shahzeenfarooq/) * (@shahzeenfarooq) * [3 months, 3 weeks ago](https://wordpress.org/support/topic/continue-button-greyed-out-2/#post-18793432) * Hi there! Thank you for sharing the screenshot. I can see that all accounts are connected, but the **Continue** button is still grayed out. It appears that these accounts may need to be reset. Please follow the steps below to resolve this issue: 1. **Disconnect Your Google Accounts** 2. - Navigate to the **Google for WooCommerce Settings** page: `https:///wp-admin/admin.php?page=wc-admin&path=%2Fgoogle%2Fsettings` (Replace with your site’s domain.) - Scroll down and select **Disconnect from all accounts**. 3. **Reconnect Your Google Accounts** 4. - After disconnecting, go to **Marketing**, then** Google for WooCommerce**. - Follow the prompts to reconnect your accounts: * Google Account * Google Merchant Center * Google Ads Account - Once all required accounts are successfully linked and your store address is complete, the **Continue** button should become active. * For more details, here is a guide that explains common causes of this issue: [https://woocommerce.com/document/google-for-woocommerce/common-errors/#continue-button](https://woocommerce.com/document/google-for-woocommerce/common-errors/#continue-button) * I hope this helps. * Thread Starter [DSI Design](https://wordpress.org/support/users/dsidesign/) * (@dsidesign) * [3 months, 3 weeks ago](https://wordpress.org/support/topic/continue-button-greyed-out-2/#post-18793589) * thank you for the quick reply, i solved it! * Kind regards * Bruno * Plugin Support [shahzeen(woo-hc)](https://wordpress.org/support/users/shahzeenfarooq/) * (@shahzeenfarooq) * [3 months, 3 weeks ago](https://wordpress.org/support/topic/continue-button-greyed-out-2/#post-18793604) * Hi there! * That’s great to hear thanks for letting us know you were able to solve it! * If you don’t mind sharing, we’d love to know how you resolved the issue. Your solution could be really helpful for other users who might run into something similar. * Also, If you’re happy with the support you received today, would you consider leaving us a quick review? It really helps us out: [https://wordpress.org/support/plugin/google-listings-and-ads/reviews/#new-post](https://wordpress.org/support/plugin/google-listings-and-ads/reviews/#new-post) Viewing 5 replies - 1 through 5 (of 5 total) You must be [logged in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcontinue-button-greyed-out-2%2F%3Foutput_format%3Dmd&locale=en_US) to reply to this topic. * ![](https://ps.w.org/google-listings-and-ads/assets/icon.svg?rev=2775988) * [Google for WooCommerce](https://wordpress.org/plugins/google-listings-and-ads/) * [Frequently Asked Questions](https://wordpress.org/plugins/google-listings-and-ads/#faq) * [Support Threads](https://wordpress.org/support/plugin/google-listings-and-ads/) * [Active Topics](https://wordpress.org/support/plugin/google-listings-and-ads/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/google-listings-and-ads/unresolved/) * [Reviews](https://wordpress.org/support/plugin/google-listings-and-ads/reviews/) ## Tags * [button](https://wordpress.org/support/topic-tag/button/) * [connection](https://wordpress.org/support/topic-tag/connection/) * [merchant](https://wordpress.org/support/topic-tag/merchant/) * 5 replies * 3 participants * Last reply from: [shahzeen(woo-hc)](https://wordpress.org/support/users/shahzeenfarooq/) * Last activity: [3 months, 3 weeks ago](https://wordpress.org/support/topic/continue-button-greyed-out-2/#post-18793604) * Status: resolved