Support » Plugin: Live Chat with Messenger Customer Chat » Continue as Guest

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Zotabox

    (@zotabox)

    Hi,

    The guest option is a new feature added by Messenger. Our developers are working on adding an option to dis-engage this feature.

    We will update you when this has been completed.

    Thanks for your patience.

    Thread Starter Template Sell

    (@templatesell)

    Thanks for quick responses. we are waiting next version.

    niallward

    (@niallward)

    Hi,

    Me too, i’d love to turn this off. Just getting hammered with Spam.

    There are four options when you click on the chat icon on my site, do you know where these are configured? I can’t find them on FB or under plugin options.

    Thanks, Niall

    Plugin Author Zotabox

    (@zotabox)

    Hi Everyone,

    Here is information to remove the guest option on your Messenger Live Chat.

    We hope it is helpful to you.

    https://info.zotabox.com/ufaqs/how-do-i-remove-the-guest-option-from-my-facebook-messenger-live-chat/

    niallward

    (@niallward)

    Heya,

    Thanks for the steps, unfortunately I don’t see those same options. Instead of messaging I see Advance Messaging and the same options are not available. Any ideas on how else to access these settings?

    Thanks.

    Plugin Author Zotabox

    (@zotabox)

    Hi,

    Can you please send us a screenshot to customerservice@zotabox.com with your website url?

    Are you in your ‘Facebook’ fanpage settings (not bot or other settings).

Viewing 6 replies - 1 through 6 (of 6 total)
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